# ChatGPT as a Factual Inconsistency Evaluator for Text Summarization

arXiv: https://arxiv.org/abs/2303.15621 · HTML: https://mlsanity.com/paper/2303.15621/

## Key facts

- Cited by 75 papers in the map (data through 14 Oct 2026).
- Builds on 36 of its 47 references that are in the map.
- First posted on arXiv 27 Mar 2023.

## Builds on (most cited first, 30 of 36)

- [Language Models are Few-Shot Learners](https://mlsanity.com/paper/2005.14165/) (2020)
- [Training language models to follow instructions with human feedback](https://mlsanity.com/paper/2203.02155/) (2022)
- [RoBERTa: A Robustly Optimized BERT Pretraining Approach](https://mlsanity.com/paper/1907.11692/) (2019)
- [Chain-of-Thought Prompting Elicits Reasoning in Large Language Models](https://mlsanity.com/paper/2201.11903/) (2022)
- [BART: Denoising Sequence-to-Sequence Pre-training for Natural Language Generation, Translation, and Comprehension](https://mlsanity.com/paper/1910.13461/) (2019)
- [BERTScore: Evaluating Text Generation with BERT](https://mlsanity.com/paper/1904.09675/) (2019)
- [PaLM: Scaling Language Modeling with Pathways](https://mlsanity.com/paper/2204.02311/) (2022)
- [Large Language Models are Zero-Shot Reasoners](https://mlsanity.com/paper/2205.11916/) (2022)
- [A Broad-Coverage Challenge Corpus for Sentence Understanding through Inference](https://mlsanity.com/paper/1704.05426/) (2017)
- [BLOOM: A 176B-Parameter Open-Access Multilingual Language Model](https://mlsanity.com/paper/2211.05100/) (2022)
- [PEGASUS: Pre-training with Extracted Gap-sentences for Abstractive Summarization](https://mlsanity.com/paper/1912.08777/) (2019)
- [On Faithfulness and Factuality in Abstractive Summarization](https://mlsanity.com/paper/2005.00661/) (2020)
- [A Multitask, Multilingual, Multimodal Evaluation of ChatGPT on Reasoning, Hallucination, and Interactivity](https://mlsanity.com/paper/2302.04023/) (2023)
- [Abstractive Text Summarization Using Sequence-to-Sequence RNNs and Beyond](https://mlsanity.com/paper/1602.06023/) (2016)
- [BARTScore: Evaluating Generated Text as Text Generation](https://mlsanity.com/paper/2106.11520/) (2021)
- [SummEval: Re-evaluating Summarization Evaluation](https://mlsanity.com/paper/2007.12626/) (2020)
- [Evaluating the Factual Consistency of Abstractive Text Summarization](https://mlsanity.com/paper/1910.12840/) (2019)
- [Text Summarization with Pretrained Encoders](https://mlsanity.com/paper/1908.08345/) (2019)
- [Is ChatGPT a General-Purpose Natural Language Processing Task Solver?](https://mlsanity.com/paper/2302.06476/) (2023)
- [Is ChatGPT a Good NLG Evaluator? A Preliminary Study](https://mlsanity.com/paper/2303.04048/) (2023)
- [Large Language Models Are State-of-the-Art Evaluators of Translation Quality](https://mlsanity.com/paper/2302.14520/) (2023)
- [SummaC: Re-Visiting NLI-based Models for Inconsistency Detection in Summarization](https://mlsanity.com/paper/2111.09525/) (2021)
- [Asking and Answering Questions to Evaluate the Factual Consistency of Summaries](https://mlsanity.com/paper/2004.04228/) (2020)
- [GPTScore: Evaluate as You Desire](https://mlsanity.com/paper/2302.04166/) (2023)
- [FEQA: A Question Answering Evaluation Framework for Faithfulness Assessment in Abstractive Summarization](https://mlsanity.com/paper/2005.03754/) (2020)
- [Understanding Factuality in Abstractive Summarization with FRANK: A Benchmark for Factuality Metrics](https://mlsanity.com/paper/2104.13346/) (2021)
- [QuestEval: Summarization Asks for Fact-based Evaluation](https://mlsanity.com/paper/2103.12693/) (2021)
- [Can ChatGPT Understand Too? A Comparative Study on ChatGPT and Fine-tuned BERT](https://mlsanity.com/paper/2302.10198/) (2023)
- [Evaluating Factuality in Generation with Dependency-level Entailment](https://mlsanity.com/paper/2010.05478/) (2020)
- [Exploring the Limits of ChatGPT for Query or Aspect-based Text Summarization](https://mlsanity.com/paper/2302.08081/) (2023)

## Built on by (most cited first, 30 of 75)

- [A Survey on Hallucination in Large Language Models: Principles, Taxonomy, Challenges, and Open Questions](https://mlsanity.com/paper/2311.05232/) (2023)
- [MiniCheck: Efficient Fact-Checking of LLMs on Grounding Documents](https://mlsanity.com/paper/2404.10774/) (2024)
- [Leak, Cheat, Repeat: Data Contamination and Evaluation Malpractices in Closed-Source LLMs](https://mlsanity.com/paper/2402.03927/) (2024)
- [Evaluating Large Language Models: A Comprehensive Survey](https://mlsanity.com/paper/2310.19736/) (2023)
- [UniChart: A Universal Vision-language Pretrained Model for Chart Comprehension and Reasoning](https://mlsanity.com/paper/2305.14761/) (2023)
- [Large Language Models are Inconsistent and Biased Evaluators](https://mlsanity.com/paper/2405.01724/) (2024)
- [Benchmarking Cognitive Biases in Large Language Models as Evaluators](https://mlsanity.com/paper/2309.17012/) (2023)
- [Artificial Artificial Artificial Intelligence: Crowd Workers Widely Use Large Language Models for Text Production Tasks](https://mlsanity.com/paper/2306.07899/) (2023)
- [A Comprehensive Survey on Process-Oriented Automatic Text Summarization with Exploration of LLM-Based Methods](https://mlsanity.com/paper/2403.02901/) (2024)
- [A Systematic Survey and Critical Review on Evaluating Large Language Models: Challenges, Limitations, and Recommendations](https://mlsanity.com/paper/2407.04069/) (2024)
- [On Learning to Summarize with Large Language Models as References](https://mlsanity.com/paper/2305.14239/) (2023)
- [Cheating Automatic LLM Benchmarks: Null Models Achieve High Win Rates](https://mlsanity.com/paper/2410.07137/) (2024)
- [A Survey of Test-Time Compute: From Intuitive Inference to Deliberate Reasoning](https://mlsanity.com/paper/2501.02497/) (2025)
- [Interactive Natural Language Processing](https://mlsanity.com/paper/2305.13246/) (2023)
- [On Context Utilization in Summarization with Large Language Models](https://mlsanity.com/paper/2310.10570/) (2023)
- [FENICE: Factuality Evaluation of summarization based on Natural language Inference and Claim Extraction](https://mlsanity.com/paper/2403.02270/) (2024)
- [Translate Meanings, Not Just Words: IdiomKB's Role in Optimizing Idiomatic Translation with Language Models](https://mlsanity.com/paper/2308.13961/) (2023)
- [FaithBench: A Diverse Hallucination Benchmark for Summarization by Modern LLMs](https://mlsanity.com/paper/2410.13210/) (2024)
- [Hallucination Detection in Large Language Models with Metamorphic Relations](https://mlsanity.com/paper/2502.15844/) (2025)
- [Benchmarking LLM Faithfulness in RAG with Evolving Leaderboards](https://mlsanity.com/paper/2505.04847/) (2025)
- [Towards Better Evaluation of Instruction-Following: A Case-Study in Summarization](https://mlsanity.com/paper/2310.08394/) (2023)
- [FactPICO: Factuality Evaluation for Plain Language Summarization of Medical Evidence](https://mlsanity.com/paper/2402.11456/) (2024)
- [GraphEval: A Lightweight Graph-Based LLM Framework for Idea Evaluation](https://mlsanity.com/paper/2503.12600/) (2025)
- [RvLLM: LLM Runtime Verification with Domain Knowledge](https://mlsanity.com/paper/2505.18585/) (2025)
- [LongDocFACTScore: Evaluating the Factuality of Long Document Abstractive Summarisation](https://mlsanity.com/paper/2309.12455/) (2023)
- [FIZZ: Factual Inconsistency Detection by Zoom-in Summary and Zoom-out Document](https://mlsanity.com/paper/2404.11184/) (2024)
- [OpinSummEval: Revisiting Automated Evaluation for Opinion Summarization](https://mlsanity.com/paper/2310.18122/) (2023)
- [Evaluating Large Language Models for Health-related Queries with Presuppositions](https://mlsanity.com/paper/2312.08800/) (2023)
- [AMRFact: Enhancing Summarization Factuality Evaluation with AMR-Driven Negative Samples Generation](https://mlsanity.com/paper/2311.09521/) (2023)
- [Do Automatic Factuality Metrics Measure Factuality? A Critical Evaluation](https://mlsanity.com/paper/2411.16638/) (2024)

## Abstract (arXiv)

The performance of text summarization has been greatly boosted by pre-trained language models. A main concern of existing methods is that most generated summaries are not factually inconsistent with their source documents. To alleviate the problem, many efforts have focused on developing effective factuality evaluation metrics based on natural language inference, question answering, and syntactic dependency et al. However, these approaches are limited by either their high computational complexity or the uncertainty introduced by multi-component pipelines, resulting in only partial agreement with human judgement. Most recently, large language models(LLMs) have shown excellent performance in not only text generation but also language comprehension. In this paper, we particularly explore ChatGPT's ability to evaluate factual inconsistency under a zero-shot setting by examining it on both coarse-grained and fine-grained evaluation tasks including binary entailment inference, summary ranking, and consistency rating. Experimental results indicate that ChatGPT generally outperforms previous evaluation metrics across the three tasks, indicating its great potential for factual inconsistency evaluation. However, a closer inspection of ChatGPT's output reveals certain limitations including its preference for more lexically similar candidates, false reasoning, and inadequate understanding of instructions.