# Voice-Based Conversational Agents and Knowledge Graphs for Improving News Search in Assisted Living

arXiv: https://arxiv.org/abs/2303.14286 · HTML: https://mlsanity.com/paper/2303.14286/

## Key facts

- Cited by 1 papers in the map (data through 14 Oct 2026).
- Builds on 8 of its 20 references that are in the map.
- First posted on arXiv 24 Mar 2023.

## Builds on (most cited first, 8 of 8)

- [Improving Conversational Recommender Systems via Knowledge Graph based Semantic Fusion](https://mlsanity.com/paper/2007.04032/) (2020)
- [Towards Knowledge-Based Recommender Dialog System](https://mlsanity.com/paper/1908.05391/) (2019)
- [End-to-End Knowledge-Routed Relational Dialogue System for Automatic Diagnosis](https://mlsanity.com/paper/1901.10623/) (2019)
- [Grounded Conversation Generation as Guided Traverses in Commonsense Knowledge Graphs](https://mlsanity.com/paper/1911.02707/) (2019)
- [A Decade of Knowledge Graphs in Natural Language Processing: A Survey](https://mlsanity.com/paper/2210.00105/) (2022)
- [Investigating Conversational Search Behavior For Domain Exploration](https://mlsanity.com/paper/2301.04098/) (2023)
- [Grounding Dialogue Systems via Knowledge Graph Aware Decoding with Pre-trained Transformers](https://mlsanity.com/paper/2103.16289/) (2021)
- [Would You Like to Hear the News? Investigating Voice-BasedSuggestions for Conversational News Recommendation](https://mlsanity.com/paper/2006.01926/) (2020)

## Built on by (most cited first, 1 of 1)

- [From Data to Dialogue: Leveraging the Structure of Knowledge Graphs for Conversational Exploratory Search](https://mlsanity.com/paper/2310.05150/) (2023)

## Abstract (arXiv)

As the healthcare sector is facing major challenges, such as aging populations, staff shortages, and common chronic diseases, delivering high-quality care to individuals has become very difficult. Conversational agents have shown to be a promising technology to alleviate some of these issues. In the form of digital health assistants, they have the potential to improve the everyday life of the elderly and chronically ill people. This includes, for example, medication reminders, routine checks, or social chit-chat. In addition, conversational agents can satisfy the fundamental need of having access to information about daily news or local events, which enables individuals to stay informed and connected with the world around them. However, finding relevant news sources and navigating the plethora of news articles available online can be overwhelming, particularly for those who may have limited technological literacy or health-related impairments. To address this challenge, we propose an innovative solution that combines knowledge graphs and conversational agents for news search in assisted living. By leveraging graph databases to semantically structure news data and implementing an intuitive voice-based interface, our system can help care-dependent people to easily discover relevant news articles and give personalized recommendations. We explain our design choices, provide a system architecture, share insights of an initial user test, and give an outlook on planned future work.
