# A Framework of Customer Review Analysis Using the Aspect-Based Opinion Mining Approach

arXiv: https://arxiv.org/abs/2212.10051 · HTML: https://mlsanity.com/paper/2212.10051/

## Key facts

- Cited by 1 papers in the map (data through 14 Oct 2026).
- Builds on 6 of its 18 references that are in the map.
- First posted on arXiv 20 Dec 2022.

## Builds on (most cited first, 6 of 6)

- [Learn from Syntax: Improving Pair-wise Aspect and Opinion Terms Extractionwith Rich Syntactic Knowledge](https://mlsanity.com/paper/2105.02520/) (2021)
- [CLASSIC: Continual and Contrastive Learning of Aspect Sentiment Classification Tasks](https://mlsanity.com/paper/2112.02714/) (2021)
- [A Simple and Effective Self-Supervised Contrastive Learning Framework for Aspect Detection](https://mlsanity.com/paper/2009.09107/) (2020)
- [Graph Ensemble Learning over Multiple Dependency Trees for Aspect-level Sentiment Classification](https://mlsanity.com/paper/2103.11794/) (2021)
- [Eliminating Sentiment Bias for Aspect-Level Sentiment Classification with Unsupervised Opinion Extraction](https://mlsanity.com/paper/2109.02403/) (2021)
- [Earlier Attention? Aspect-Aware LSTM for Aspect-Based Sentiment Analysis](https://mlsanity.com/paper/1905.07719/) (2019)

## Built on by (most cited first, 1 of 1)

- [A Comparative Analysis of Portfolio Optimization Using Mean-Variance, Hierarchical Risk Parity, and Reinforcement Learning Approaches on the Indian Stock Market](https://mlsanity.com/paper/2305.17523/) (2023)

## Abstract (arXiv)

Opinion mining is the branch of computation that deals with opinions, appraisals, attitudes, and emotions of people and their different aspects. This field has attracted substantial research interest in recent years. Aspect-level (called aspect-based opinion mining) is often desired in practical applications as it provides detailed opinions or sentiments about different aspects of entities and entities themselves, which are usually required for action. Aspect extraction and entity extraction are thus two core tasks of aspect-based opinion mining. his paper has presented a framework of aspect-based opinion mining based on the concept of transfer learning. on real-world customer reviews available on the Amazon website. The model has yielded quite satisfactory results in its task of aspect-based opinion mining.