# Evaluating Human-Language Model Interaction

arXiv: https://arxiv.org/abs/2212.09746 · HTML: https://mlsanity.com/paper/2212.09746/

## Key facts

- Cited by 92 papers in the map (data through 14 Oct 2026).
- Builds on 90 of its 207 references that are in the map.
- First posted on arXiv 19 Dec 2022.

## Builds on (most cited first, 30 of 90)

- [Language Models are Few-Shot Learners](https://mlsanity.com/paper/2005.14165/) (2020)
- [Training language models to follow instructions with human feedback](https://mlsanity.com/paper/2203.02155/) (2022)
- [Chain-of-Thought Prompting Elicits Reasoning in Large Language Models](https://mlsanity.com/paper/2201.11903/) (2022)
- [Measuring Massive Multitask Language Understanding](https://mlsanity.com/paper/2009.03300/) (2020)
- [BART: Denoising Sequence-to-Sequence Pre-training for Natural Language Generation, Translation, and Comprehension](https://mlsanity.com/paper/1910.13461/) (2019)
- [GLUE: A Multi-Task Benchmark and Analysis Platform for Natural Language Understanding](https://mlsanity.com/paper/1804.07461/) (2018)
- [SQuAD: 100,000+ Questions for Machine Comprehension of Text](https://mlsanity.com/paper/1606.05250/) (2016)
- [On the Opportunities and Risks of Foundation Models](https://mlsanity.com/paper/2108.07258/) (2021)
- [Pointer Sentinel Mixture Models](https://mlsanity.com/paper/1609.07843/) (2016)
- [TriviaQA: A Large Scale Distantly Supervised Challenge Dataset for Reading Comprehension](https://mlsanity.com/paper/1705.03551/) (2017)
- [The Curious Case of Neural Text Degeneration](https://mlsanity.com/paper/1904.09751/) (2019)
- [Learning to summarize from human feedback](https://mlsanity.com/paper/2009.01325/) (2020)
- [Fine-Tuning Language Models from Human Preferences](https://mlsanity.com/paper/1909.08593/) (2019)
- [Beyond the Imitation Game: Quantifying and extrapolating the capabilities of language models](https://mlsanity.com/paper/2206.04615/) (2022)
- [SuperGLUE: A Stickier Benchmark for General-Purpose Language Understanding Systems](https://mlsanity.com/paper/1905.00537/) (2019)
- [MS MARCO: A Human Generated MAchine Reading COmprehension Dataset](https://mlsanity.com/paper/1611.09268/) (2016)
- [Don't Give Me the Details, Just the Summary! Topic-Aware Convolutional Neural Networks for Extreme Summarization](https://mlsanity.com/paper/1808.08745/) (2018)
- [RealToxicityPrompts: Evaluating Neural Toxic Degeneration in Language Models](https://mlsanity.com/paper/2009.11462/) (2020)
- [LaMDA: Language Models for Dialog Applications](https://mlsanity.com/paper/2201.08239/) (2022)
- [Scaling Language Models: Methods, Analysis & Insights from Training Gopher](https://mlsanity.com/paper/2112.11446/) (2021)
- [Fantastically Ordered Prompts and Where to Find Them: Overcoming Few-Shot Prompt Order Sensitivity](https://mlsanity.com/paper/2104.08786/) (2021)
- [PEGASUS: Pre-training with Extracted Gap-sentences for Abstractive Summarization](https://mlsanity.com/paper/1912.08777/) (2019)
- [Red Teaming Language Models with Language Models](https://mlsanity.com/paper/2202.03286/) (2022)
- [On Faithfulness and Factuality in Abstractive Summarization](https://mlsanity.com/paper/2005.00661/) (2020)
- [Red Teaming Language Models to Reduce Harms: Methods, Scaling Behaviors, and Lessons Learned](https://mlsanity.com/paper/2209.07858/) (2022)
- [SummEval: Re-evaluating Summarization Evaluation](https://mlsanity.com/paper/2007.12626/) (2020)
- [Towards Faithfully Interpretable NLP Systems: How should we define and evaluate faithfulness?](https://mlsanity.com/paper/2004.03685/) (2020)
- [Recipes for building an open-domain chatbot](https://mlsanity.com/paper/2004.13637/) (2020)
- [Dynabench: Rethinking Benchmarking in NLP](https://mlsanity.com/paper/2104.14337/) (2021)
- [Does the Whole Exceed its Parts? The Effect of AI Explanations on Complementary Team Performance](https://mlsanity.com/paper/2006.14779/) (2020)

## Built on by (most cited first, 30 of 92)

- [A Survey on Large Language Model based Autonomous Agents](https://mlsanity.com/paper/2308.11432/) (2023)
- [Not what you've signed up for: Compromising Real-World LLM-Integrated Applications with Indirect Prompt Injection](https://mlsanity.com/paper/2302.12173/) (2023)
- [BloombergGPT: A Large Language Model for Finance](https://mlsanity.com/paper/2303.17564/) (2023)
- [LLMs Get Lost In Multi-Turn Conversation](https://mlsanity.com/paper/2505.06120/) (2025)
- [SOTOPIA: Interactive Evaluation for Social Intelligence in Language Agents](https://mlsanity.com/paper/2310.11667/) (2023)
- [MINT: Evaluating LLMs in Multi-turn Interaction with Tools and Language Feedback](https://mlsanity.com/paper/2309.10691/) (2023)
- [FLASK: Fine-grained Language Model Evaluation based on Alignment Skill Sets](https://mlsanity.com/paper/2307.10928/) (2023)
- [Can large language models provide useful feedback on research papers? A large-scale empirical analysis](https://mlsanity.com/paper/2310.01783/) (2023)
- [Does Writing with Language Models Reduce Content Diversity?](https://mlsanity.com/paper/2309.05196/) (2023)
- [GPT detectors are biased against non-native English writers](https://mlsanity.com/paper/2304.02819/) (2023)
- [Sociotechnical Safety Evaluation of Generative AI Systems](https://mlsanity.com/paper/2310.11986/) (2023)
- [Chain of Hindsight Aligns Language Models with Feedback](https://mlsanity.com/paper/2302.02676/) (2023)
- [A Critical Evaluation of Evaluations for Long-form Question Answering](https://mlsanity.com/paper/2305.18201/) (2023)
- [Relying on the Unreliable: The Impact of Language Models' Reluctance to Express Uncertainty](https://mlsanity.com/paper/2401.06730/) (2024)
- [Building Machines that Learn and Think with People](https://mlsanity.com/paper/2408.03943/) (2024)
- [Unleashing the potential of prompt engineering for large language models](https://mlsanity.com/paper/2310.14735/) (2023)
- [Prompted LLMs as Chatbot Modules for Long Open-domain Conversation](https://mlsanity.com/paper/2305.04533/) (2023)
- [Facilitating Self-Guided Mental Health Interventions Through Human-Language Model Interaction: A Case Study of Cognitive Restructuring](https://mlsanity.com/paper/2310.15461/) (2023)
- [In Search of Verifiability: Explanations Rarely Enable Complementary Performance in AI-Advised Decision Making](https://mlsanity.com/paper/2305.07722/) (2023)
- [Opportunities and Risks of LLMs for Scalable Deliberation with Polis](https://mlsanity.com/paper/2306.11932/) (2023)
- [LatEval: An Interactive LLMs Evaluation Benchmark with Incomplete Information from Lateral Thinking Puzzles](https://mlsanity.com/paper/2308.10855/) (2023)
- [Beyond the Chat: Executable and Verifiable Text-Editing with LLMs](https://mlsanity.com/paper/2309.15337/) (2023)
- [Ecosystem Graphs: The Social Footprint of Foundation Models](https://mlsanity.com/paper/2303.15772/) (2023)
- [Creativity Support in the Age of Large Language Models: An Empirical Study Involving Emerging Writers](https://mlsanity.com/paper/2309.12570/) (2023)
- [Interactive Natural Language Processing](https://mlsanity.com/paper/2305.13246/) (2023)
- [The RealHumanEval: Evaluating Large Language Models' Abilities to Support Programmers](https://mlsanity.com/paper/2404.02806/) (2024)
- [Benchmarking Large Language Model Capabilities for Conditional Generation](https://mlsanity.com/paper/2306.16793/) (2023)
- [Towards interactive evaluations for interaction harms in human-AI systems](https://mlsanity.com/paper/2405.10632/) (2024)
- [Navigating Rifts in Human-LLM Grounding: Study and Benchmark](https://mlsanity.com/paper/2503.13975/) (2025)
- [Multi-turn Evaluation of Anthropomorphic Behaviours in Large Language Models](https://mlsanity.com/paper/2502.07077/) (2025)

## Abstract (arXiv)

Many real-world applications of language models (LMs), such as writing assistance and code autocomplete, involve human-LM interaction. However, most benchmarks are non-interactive in that a model produces output without human involvement. To evaluate human-LM interaction, we develop a new framework, Human-AI Language-based Interaction Evaluation (HALIE), that defines the components of interactive systems and dimensions to consider when designing evaluation metrics. Compared to standard, non-interactive evaluation, HALIE captures (i) the interactive process, not only the final output; (ii) the first-person subjective experience, not just a third-party assessment; and (iii) notions of preference beyond quality (e.g., enjoyment and ownership). We then design five tasks to cover different forms of interaction: social dialogue, question answering, crossword puzzles, summarization, and metaphor generation. With four state-of-the-art LMs (three variants of OpenAI's GPT-3 and AI21 Labs' Jurassic-1), we find that better non-interactive performance does not always translate to better human-LM interaction. In particular, we highlight three cases where the results from non-interactive and interactive metrics diverge and underscore the importance of human-LM interaction for LM evaluation.