# Revisiting the Gold Standard: Grounding Summarization Evaluation with Robust Human Evaluation

arXiv: https://arxiv.org/abs/2212.07981 · HTML: https://mlsanity.com/paper/2212.07981/

## Key facts

- Cited by 142 papers in the map (data through 14 Oct 2026).
- Builds on 74 of its 114 references that are in the map.
- First posted on arXiv 15 Dec 2022.

## Builds on (most cited first, 30 of 74)

- [Language Models are Few-Shot Learners](https://mlsanity.com/paper/2005.14165/) (2020)
- [Training language models to follow instructions with human feedback](https://mlsanity.com/paper/2203.02155/) (2022)
- [RoBERTa: A Robustly Optimized BERT Pretraining Approach](https://mlsanity.com/paper/1907.11692/) (2019)
- [BART: Denoising Sequence-to-Sequence Pre-training for Natural Language Generation, Translation, and Comprehension](https://mlsanity.com/paper/1910.13461/) (2019)
- [BERTScore: Evaluating Text Generation with BERT](https://mlsanity.com/paper/1904.09675/) (2019)
- [Learning to summarize from human feedback](https://mlsanity.com/paper/2009.01325/) (2020)
- [SimCSE: Simple Contrastive Learning of Sentence Embeddings](https://mlsanity.com/paper/2104.08821/) (2021)
- [CIDEr: Consensus-based Image Description Evaluation](https://mlsanity.com/paper/1411.5726/) (2014)
- [Multitask Prompted Training Enables Zero-Shot Task Generalization](https://mlsanity.com/paper/2110.08207/) (2021)
- [Don't Give Me the Details, Just the Summary! Topic-Aware Convolutional Neural Networks for Extreme Summarization](https://mlsanity.com/paper/1808.08745/) (2018)
- [PEGASUS: Pre-training with Extracted Gap-sentences for Abstractive Summarization](https://mlsanity.com/paper/1912.08777/) (2019)
- [On Faithfulness and Factuality in Abstractive Summarization](https://mlsanity.com/paper/2005.00661/) (2020)
- [DialoGPT: Large-Scale Generative Pre-training for Conversational Response Generation](https://mlsanity.com/paper/1911.00536/) (2019)
- [Abstractive Text Summarization Using Sequence-to-Sequence RNNs and Beyond](https://mlsanity.com/paper/1602.06023/) (2016)
- [BARTScore: Evaluating Generated Text as Text Generation](https://mlsanity.com/paper/2106.11520/) (2021)
- [SummEval: Re-evaluating Summarization Evaluation](https://mlsanity.com/paper/2007.12626/) (2020)
- [Unified Language Model Pre-training for Natural Language Understanding and Generation](https://mlsanity.com/paper/1905.03197/) (2019)
- [Evaluating the Factual Consistency of Abstractive Text Summarization](https://mlsanity.com/paper/1910.12840/) (2019)
- [SAMSum Corpus: A Human-annotated Dialogue Dataset for Abstractive Summarization](https://mlsanity.com/paper/1911.12237/) (2019)
- [MoverScore: Text Generation Evaluating with Contextualized Embeddings and Earth Mover Distance](https://mlsanity.com/paper/1909.02622/) (2019)
- [Asking and Answering Questions to Evaluate the Factual Consistency of Summaries](https://mlsanity.com/paper/2004.04228/) (2020)
- [QMSum: A New Benchmark for Query-based Multi-domain Meeting Summarization](https://mlsanity.com/paper/2104.05938/) (2021)
- [News Summarization and Evaluation in the Era of GPT-3](https://mlsanity.com/paper/2209.12356/) (2022)
- [Newsroom: A Dataset of 1.3 Million Summaries with Diverse Extractive Strategies](https://mlsanity.com/paper/1804.11283/) (2018)
- [FEQA: A Question Answering Evaluation Framework for Faithfulness Assessment in Abstractive Summarization](https://mlsanity.com/paper/2005.03754/) (2020)
- [Understanding Factuality in Abstractive Summarization with FRANK: A Benchmark for Factuality Metrics](https://mlsanity.com/paper/2104.13346/) (2021)
- [All That's 'Human' Is Not Gold: Evaluating Human Evaluation of Generated Text](https://mlsanity.com/paper/2107.00061/) (2021)
- [Towards a Unified Multi-Dimensional Evaluator for Text Generation](https://mlsanity.com/paper/2210.07197/) (2022)
- [QuestEval: Summarization Asks for Fact-based Evaluation](https://mlsanity.com/paper/2103.12693/) (2021)
- [The GEM Benchmark: Natural Language Generation, its Evaluation and Metrics](https://mlsanity.com/paper/2102.01672/) (2021)

## Built on by (most cited first, 30 of 142)

- [FActScore: Fine-grained Atomic Evaluation of Factual Precision in Long Form Text Generation](https://mlsanity.com/paper/2305.14251/) (2023)
- [Benchmarking Large Language Models for News Summarization](https://mlsanity.com/paper/2301.13848/) (2023)
- [LLMs Get Lost In Multi-Turn Conversation](https://mlsanity.com/paper/2505.06120/) (2025)
- [GPTScore: Evaluate as You Desire](https://mlsanity.com/paper/2302.04166/) (2023)
- [FacTool: Factuality Detection in Generative AI -- A Tool Augmented Framework for Multi-Task and Multi-Domain Scenarios](https://mlsanity.com/paper/2307.13528/) (2023)
- [L-Eval: Instituting Standardized Evaluation for Long Context Language Models](https://mlsanity.com/paper/2307.11088/) (2023)
- [Survey on Factuality in Large Language Models: Knowledge, Retrieval and Domain-Specificity](https://mlsanity.com/paper/2310.07521/) (2023)
- [UniChart: A Universal Vision-language Pretrained Model for Chart Comprehension and Reasoning](https://mlsanity.com/paper/2305.14761/) (2023)
- [Large Language Models are Inconsistent and Biased Evaluators](https://mlsanity.com/paper/2405.01724/) (2024)
- [BooookScore: A systematic exploration of book-length summarization in the era of LLMs](https://mlsanity.com/paper/2310.00785/) (2023)
- [A Systematic Study and Comprehensive Evaluation of ChatGPT on Benchmark Datasets](https://mlsanity.com/paper/2305.18486/) (2023)
- [WiCE: Real-World Entailment for Claims in Wikipedia](https://mlsanity.com/paper/2303.01432/) (2023)
- [A Critical Evaluation of Evaluations for Long-form Question Answering](https://mlsanity.com/paper/2305.18201/) (2023)
- [Complex Claim Verification with Evidence Retrieved in the Wild](https://mlsanity.com/paper/2305.11859/) (2023)
- [LongEval: Guidelines for Human Evaluation of Faithfulness in Long-form Summarization](https://mlsanity.com/paper/2301.13298/) (2023)
- [CheckEval: A reliable LLM-as-a-Judge framework for evaluating text generation using checklists](https://mlsanity.com/paper/2403.18771/) (2024)
- [LLMs as Narcissistic Evaluators: When Ego Inflates Evaluation Scores](https://mlsanity.com/paper/2311.09766/) (2023)
- [Factcheck-Bench: Fine-Grained Evaluation Benchmark for Automatic Fact-checkers](https://mlsanity.com/paper/2311.09000/) (2023)
- [Summary of a Haystack: A Challenge to Long-Context LLMs and RAG Systems](https://mlsanity.com/paper/2407.01370/) (2024)
- [Human Feedback is not Gold Standard](https://mlsanity.com/paper/2309.16349/) (2023)
- [On Learning to Summarize with Large Language Models as References](https://mlsanity.com/paper/2305.14239/) (2023)
- [Self-Alignment for Factuality: Mitigating Hallucinations in LLMs via Self-Evaluation](https://mlsanity.com/paper/2402.09267/) (2024)
- [Element-aware Summarization with Large Language Models: Expert-aligned Evaluation and Chain-of-Thought Method](https://mlsanity.com/paper/2305.13412/) (2023)
- [Benchmarking Generation and Evaluation Capabilities of Large Language Models for Instruction Controllable Summarization](https://mlsanity.com/paper/2311.09184/) (2023)
- [The Next Chapter: A Study of Large Language Models in Storytelling](https://mlsanity.com/paper/2301.09790/) (2023)
- [FactKB: Generalizable Factuality Evaluation using Language Models Enhanced with Factual Knowledge](https://mlsanity.com/paper/2305.08281/) (2023)
- [From Sparse to Dense: GPT-4 Summarization with Chain of Density Prompting](https://mlsanity.com/paper/2309.04269/) (2023)
- [FLAME: Factuality-Aware Alignment for Large Language Models](https://mlsanity.com/paper/2405.01525/) (2024)
- [Embrace Divergence for Richer Insights: A Multi-document Summarization Benchmark and a Case Study on Summarizing Diverse Information from News Articles](https://mlsanity.com/paper/2309.09369/) (2023)
- [Understanding Retrieval Augmentation for Long-Form Question Answering](https://mlsanity.com/paper/2310.12150/) (2023)

## Abstract (arXiv)

Human evaluation is the foundation upon which the evaluation of both summarization systems and automatic metrics rests. However, existing human evaluation studies for summarization either exhibit a low inter-annotator agreement or have insufficient scale, and an in-depth analysis of human evaluation is lacking. Therefore, we address the shortcomings of existing summarization evaluation along the following axes: (1) We propose a modified summarization salience protocol, Atomic Content Units (ACUs), which is based on fine-grained semantic units and allows for a high inter-annotator agreement. (2) We curate the Robust Summarization Evaluation (RoSE) benchmark, a large human evaluation dataset consisting of 22,000 summary-level annotations over 28 top-performing systems on three datasets. (3) We conduct a comparative study of four human evaluation protocols, underscoring potential confounding factors in evaluation setups. (4) We evaluate 50 automatic metrics and their variants using the collected human annotations across evaluation protocols and demonstrate how our benchmark leads to more statistically stable and significant results. The metrics we benchmarked include recent methods based on large language models (LLMs), GPTScore and G-Eval. Furthermore, our findings have important implications for evaluating LLMs, as we show that LLMs adjusted by human feedback (e.g., GPT-3.5) may overfit unconstrained human evaluation, which is affected by the annotators' prior, input-agnostic preferences, calling for more robust, targeted evaluation methods.