# Reranking Overgenerated Responses for End-to-End Task-Oriented Dialogue Systems

arXiv: https://arxiv.org/abs/2211.03648 · HTML: https://mlsanity.com/paper/2211.03648/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 92 of its 128 references that are in the map.
- First posted on arXiv 7 Nov 2022.

## Builds on (most cited first, 30 of 92)

- [Attention Is All You Need](https://mlsanity.com/paper/1706.03762/) (2017)
- [BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding](https://mlsanity.com/paper/1810.04805/) (2018)
- [Exploring the Limits of Transfer Learning with a Unified Text-to-Text Transformer](https://mlsanity.com/paper/1910.10683/) (2019)
- [RoBERTa: A Robustly Optimized BERT Pretraining Approach](https://mlsanity.com/paper/1907.11692/) (2019)
- [A Simple Framework for Contrastive Learning of Visual Representations](https://mlsanity.com/paper/2002.05709/) (2020)
- [Sentence-BERT: Sentence Embeddings using Siamese BERT-Networks](https://mlsanity.com/paper/1908.10084/) (2019)
- [Momentum Contrast for Unsupervised Visual Representation Learning](https://mlsanity.com/paper/1911.05722/) (2019)
- [BART: Denoising Sequence-to-Sequence Pre-training for Natural Language Generation, Translation, and Comprehension](https://mlsanity.com/paper/1910.13461/) (2019)
- [Efficient Estimation of Word Representations in Vector Space](https://mlsanity.com/paper/1301.3781/) (2013)
- [DistilBERT, a distilled version of BERT: smaller, faster, cheaper and lighter](https://mlsanity.com/paper/1910.01108/) (2019)
- [The Curious Case of Neural Text Degeneration](https://mlsanity.com/paper/1904.09751/) (2019)
- [FaceNet: A Unified Embedding for Face Recognition and Clustering](https://mlsanity.com/paper/1503.03832/) (2015)
- [Extracting Training Data from Large Language Models](https://mlsanity.com/paper/2012.07805/) (2020)
- [SimCSE: Simple Contrastive Learning of Sentence Embeddings](https://mlsanity.com/paper/2104.08821/) (2021)
- [mT5: A massively multilingual pre-trained text-to-text transformer](https://mlsanity.com/paper/2010.11934/) (2020)
- [Hierarchical Neural Story Generation](https://mlsanity.com/paper/1805.04833/) (2018)
- [A Diversity-Promoting Objective Function for Neural Conversation Models](https://mlsanity.com/paper/1510.03055/) (2015)
- [Scheduled Sampling for Sequence Prediction with Recurrent Neural Networks](https://mlsanity.com/paper/1506.03099/) (2015)
- [In Defense of the Triplet Loss for Person Re-Identification](https://mlsanity.com/paper/1703.07737/) (2017)
- [MultiWOZ -- A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling](https://mlsanity.com/paper/1810.00278/) (2018)
- [Sequence Level Training with Recurrent Neural Networks](https://mlsanity.com/paper/1511.06732/) (2015)
- [Wizard of Wikipedia: Knowledge-Powered Conversational agents](https://mlsanity.com/paper/1811.01241/) (2018)
- [Neural Text Generation with Unlikelihood Training](https://mlsanity.com/paper/1908.04319/) (2019)
- [A Network-based End-to-End Trainable Task-oriented Dialogue System](https://mlsanity.com/paper/1604.04562/) (2016)
- [A Contrastive Framework for Neural Text Generation](https://mlsanity.com/paper/2202.06417/) (2022)
- [Learning Discourse-level Diversity for Neural Dialog Models using Conditional Variational Autoencoders](https://mlsanity.com/paper/1703.10960/) (2017)
- [MultiWOZ 2.2 : A Dialogue Dataset with Additional Annotation Corrections and State Tracking Baselines](https://mlsanity.com/paper/2007.12720/) (2020)
- [What Does it Mean for a Language Model to Preserve Privacy?](https://mlsanity.com/paper/2202.05520/) (2022)
- [TransferTransfo: A Transfer Learning Approach for Neural Network Based Conversational Agents](https://mlsanity.com/paper/1901.08149/) (2019)
- [CLEAR: Contrastive Learning for Sentence Representation](https://mlsanity.com/paper/2012.15466/) (2020)

## Abstract (arXiv)

End-to-end (E2E) task-oriented dialogue (ToD) systems are prone to fall into the so-called "likelihood trap", resulting in generated responses which are dull, repetitive, and often inconsistent with dialogue history. Comparing ranked lists of multiple generated responses against the "gold response" (from evaluation data) reveals a wide diversity in response quality, with many good responses placed lower in the ranked list. The main challenge, addressed in this work, is then how to reach beyond greedily generated system responses, that is, how to obtain and select such high-quality responses from the list of overgenerated responses at inference without availability of the gold response. To this end, we propose a simple yet effective reranking method which aims to select high-quality items from the lists of responses initially overgenerated by the system. The idea is to use any sequence-level (similarity) scoring function to divide the semantic space of responses into high-scoring versus low-scoring partitions. At training, the high-scoring partition comprises all generated responses whose similarity to the gold response is higher than the similarity of the greedy response to the gold response. At inference, the aim is to estimate the probability that each overgenerated response belongs to the high-scoring partition, given only previous dialogue history. We validate the robustness and versatility of our proposed method on the standard MultiWOZ dataset: our methods improve a state-of-the-art E2E ToD system by 2.0 BLEU, 1.6 ROUGE, and 1.3 METEOR scores, achieving new peak results. Additional experiments on the BiTOD dataset and human evaluation further ascertain the generalisability and effectiveness of the proposed framework.
