# Understanding Older Adults' Perceptions and Challenges in Using AI-enabled Everyday Technologies

arXiv: https://arxiv.org/abs/2210.01369 · HTML: https://mlsanity.com/paper/2210.01369/

## Key facts

- Cited by 2 papers in the map (data through 14 Oct 2026).
- First posted on arXiv 4 Oct 2022.

## Built on by (most cited first, 2 of 2)

- ["We need to avail ourselves of GenAI to enhance knowledge distribution": Empowering Older Adults through GenAI Literacy](https://mlsanity.com/paper/2506.06225/) (2025)
- ["Impressively Scary:" Exploring User Perceptions and Reactions to Unraveling Machine Learning Models in Social Media Applications](https://mlsanity.com/paper/2503.03927/) (2025)

## Abstract (arXiv)

Artificial intelligence (AI)-enabled everyday technologies could help address age-related challenges like physical impairments and cognitive decline. While recent research studied older adults' experiences with specific AI-enabled products (e.g., conversational agents and assistive robots), it remains unknown how older adults perceive and experience current AI-enabled everyday technologies in general, which could impact their adoption of future AI-enabled products. We conducted a survey study (N=41) and semi-structured interviews (N=15) with older adults to understand their experiences and perceptions of AI. We found that older adults were enthusiastic about learning and using AI-enabled products, but they lacked learning avenues. Additionally, they worried when AI-enabled products outwitted their expectations, intruded on their privacy, or impacted their decision-making skills. Therefore, they held mixed views towards AI-enabled products such as AI, an aid, or an adversary. We conclude with design recommendations that make older adults feel inclusive, secure, and in control of their interactions with AI-enabled products.