# Justifying Social-Choice Mechanism Outcome for Improving Participant Satisfaction

arXiv: https://arxiv.org/abs/2205.15863 · HTML: https://mlsanity.com/paper/2205.15863/

## Key facts

- Cited by 4 papers in the map (data through 14 Oct 2026).
- Builds on 13 of its 60 references that are in the map.
- First posted on arXiv 24 May 2022.

## Builds on (most cited first, 13 of 13)

- [A Unified Approach to Interpreting Model Predictions](https://mlsanity.com/paper/1705.07874/) (2017)
- ["Why Should I Trust You?": Explaining the Predictions of Any Classifier](https://mlsanity.com/paper/1602.04938/) (2016)
- [Explanation in Artificial Intelligence: Insights from the Social Sciences](https://mlsanity.com/paper/1706.07269/) (2017)
- [Explaining Machine Learning Classifiers through Diverse Counterfactual Explanations](https://mlsanity.com/paper/1905.07697/) (2019)
- [European Union regulations on algorithmic decision-making and a "right to explanation"](https://mlsanity.com/paper/1606.08813/) (2016)
- [On Human Predictions with Explanations and Predictions of Machine Learning Models: A Case Study on Deception Detection](https://mlsanity.com/paper/1811.07901/) (2018)
- [Explainability Fact Sheets: A Framework for Systematic Assessment of Explainable Approaches](https://mlsanity.com/paper/1912.05100/) (2019)
- [Explainability in Human-Agent Systems](https://mlsanity.com/paper/1904.08123/) (2019)
- [Why Does My Model Fail? Contrastive Local Explanations for Retail Forecasting](https://mlsanity.com/paper/1908.00085/) (2019)
- [AI for Explaining Decisions in Multi-Agent Environments](https://mlsanity.com/paper/1910.04404/) (2019)
- [Providing Explanations for Recommendations in Reciprocal Environments](https://mlsanity.com/paper/1807.01227/) (2018)
- [Applying Transparency in Artificial Intelligence based Personalization Systems](https://mlsanity.com/paper/2004.00935/) (2020)
- [Explaining Ridesharing: Selection of Explanations for Increasing User Satisfaction](https://mlsanity.com/paper/2105.12500/) (2021)

## Built on by (most cited first, 4 of 4)

- [Predicting Privacy Preferences for Smart Devices as Norms](https://mlsanity.com/paper/2302.10650/) (2023)
- [Explaining Tournament Solutions with Minimal Supports](https://mlsanity.com/paper/2509.09312/) (2025)
- [Axiomatic Choice](https://mlsanity.com/paper/2509.21836/) (2025)
- [Characterizing Necessary Losers to Explain Tournaments Solutions](https://mlsanity.com/paper/2608.23446/) (2026)

## Abstract (arXiv)

In many social-choice mechanisms the resulting choice is not the most preferred one for some of the participants, thus the need for methods to justify the choice made in a way that improves the acceptance and satisfaction of said participants. One natural method for providing such explanations is to ask people to provide them, e.g., through crowdsourcing, and choosing the most convincing arguments among those received. In this paper we propose the use of an alternative approach, one that automatically generates explanations based on desirable mechanism features found in theoretical mechanism design literature. We test the effectiveness of both of the methods through a series of extensive experiments conducted with over 600 participants in ranked voting, a classic social choice mechanism. The analysis of the results reveals that explanations indeed affect both average satisfaction from and acceptance of the outcome in such settings. In particular, explanations are shown to have a positive effect on satisfaction and acceptance when the outcome (the winning candidate in our case) is the least desirable choice for the participant. A comparative analysis reveals that the automatically generated explanations result in similar levels of satisfaction from and acceptance of an outcome as with the more costly alternative of crowdsourced explanations, hence eliminating the need to keep humans in the loop. Furthermore, the automatically generated explanations significantly reduce participants' belief that a different winner should have been elected compared to crowdsourced explanations.
