# Emp-RFT: Empathetic Response Generation via Recognizing Feature Transitions between Utterances

arXiv: https://arxiv.org/abs/2205.03112 · HTML: https://mlsanity.com/paper/2205.03112/

## Key facts

- Cited by 11 papers in the map (data through 14 Oct 2026).
- Builds on 24 of its 39 references that are in the map.
- First posted on arXiv 6 May 2022.

## Builds on (most cited first, 24 of 24)

- [BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding](https://mlsanity.com/paper/1810.04805/) (2018)
- [Adam: A Method for Stochastic Optimization](https://mlsanity.com/paper/1412.6980/) (2014)
- [RoBERTa: A Robustly Optimized BERT Pretraining Approach](https://mlsanity.com/paper/1907.11692/) (2019)
- [A Simple Framework for Contrastive Learning of Visual Representations](https://mlsanity.com/paper/2002.05709/) (2020)
- [Graph Attention Networks](https://mlsanity.com/paper/1710.10903/) (2017)
- [BART: Denoising Sequence-to-Sequence Pre-training for Natural Language Generation, Translation, and Comprehension](https://mlsanity.com/paper/1910.13461/) (2019)
- [BERTScore: Evaluating Text Generation with BERT](https://mlsanity.com/paper/1904.09675/) (2019)
- [A Diversity-Promoting Objective Function for Neural Conversation Models](https://mlsanity.com/paper/1510.03055/) (2015)
- [Plug and Play Language Models: A Simple Approach to Controlled Text Generation](https://mlsanity.com/paper/1912.02164/) (2019)
- [Recipes for building an open-domain chatbot](https://mlsanity.com/paper/2004.13637/) (2020)
- [ERASER: A Benchmark to Evaluate Rationalized NLP Models](https://mlsanity.com/paper/1911.03429/) (2019)
- [A Neural Conversational Model](https://mlsanity.com/paper/1506.05869/) (2015)
- [A Computational Approach to Understanding Empathy Expressed in Text-Based Mental Health Support](https://mlsanity.com/paper/2009.08441/) (2020)
- [MIME: MIMicking Emotions for Empathetic Response Generation](https://mlsanity.com/paper/2010.01454/) (2020)
- [MoEL: Mixture of Empathetic Listeners](https://mlsanity.com/paper/1908.07687/) (2019)
- [CEM: Commonsense-aware Empathetic Response Generation](https://mlsanity.com/paper/2109.05739/) (2021)
- [Grounded Conversation Generation as Guided Traverses in Commonsense Knowledge Graphs](https://mlsanity.com/paper/1911.02707/) (2019)
- [Knowledge Bridging for Empathetic Dialogue Generation](https://mlsanity.com/paper/2009.09708/) (2020)
- [Perspective-taking and Pragmatics for Generating Empathetic Responses Focused on Emotion Causes](https://mlsanity.com/paper/2109.08828/) (2021)
- [CoMAE: A Multi-factor Hierarchical Framework for Empathetic Response Generation](https://mlsanity.com/paper/2105.08316/) (2021)
- [Ask what's missing and what's useful: Improving Clarification Question Generation using Global Knowledge](https://mlsanity.com/paper/2104.06828/) (2021)
- [DialogBERT: Discourse-Aware Response Generation via Learning to Recover and Rank Utterances](https://mlsanity.com/paper/2012.01775/) (2020)
- [A Compare-Aggregate Model for Matching Text Sequences](https://mlsanity.com/paper/1611.01747/) (2016)
- [Thinking Clearly, Talking Fast: Concept-Guided Non-Autoregressive Generation for Open-Domain Dialogue Systems](https://mlsanity.com/paper/2109.04084/) (2021)

## Built on by (most cited first, 11 of 11)

- [Harnessing the Power of Large Language Models for Empathetic Response Generation: Empirical Investigations and Improvements](https://mlsanity.com/paper/2310.05140/) (2023)
- [Empathetic Dialogue Generation via Sensitive Emotion Recognition and Sensible Knowledge Selection](https://mlsanity.com/paper/2210.11715/) (2022)
- [CASE: Aligning Coarse-to-Fine Cognition and Affection for Empathetic Response Generation](https://mlsanity.com/paper/2208.08845/) (2022)
- [Synth-Empathy: Towards High-Quality Synthetic Empathy Data](https://mlsanity.com/paper/2407.21669/) (2024)
- [Sentiment-oriented Transformer-based Variational Autoencoder Network for Live Video Commenting](https://mlsanity.com/paper/2404.12782/) (2024)
- [Knowledge-enhanced Memory Model for Emotional Support Conversation](https://mlsanity.com/paper/2310.07700/) (2023)
- [Rational Sensibility: LLM Enhanced Empathetic Response Generation Guided by Self-presentation Theory](https://mlsanity.com/paper/2312.08702/) (2023)
- [Exploiting Emotion-Semantic Correlations for Empathetic Response Generation](https://mlsanity.com/paper/2402.17437/) (2024)
- [E-CORE: Emotion Correlation Enhanced Empathetic Dialogue Generation](https://mlsanity.com/paper/2311.15016/) (2023)
- [Investigating Content Planning for Navigating Trade-offs in Knowledge-Grounded Dialogue](https://mlsanity.com/paper/2402.02077/) (2024)
- [Efficient-Empathy: Towards Efficient and Effective Selection of Empathy Data](https://mlsanity.com/paper/2407.01937/) (2024)

## Abstract (arXiv)

Each utterance in multi-turn empathetic dialogues has features such as emotion, keywords, and utterance-level meaning. Feature transitions between utterances occur naturally. However, existing approaches fail to perceive the transitions because they extract features for the context at the coarse-grained level. To solve the above issue, we propose a novel approach of recognizing feature transitions between utterances, which helps understand the dialogue flow and better grasp the features of utterance that needs attention. Also, we introduce a response generation strategy to help focus on emotion and keywords related to appropriate features when generating responses. Experimental results show that our approach outperforms baselines and especially, achieves significant improvements on multi-turn dialogues.