# AllWOZ: Towards Multilingual Task-Oriented Dialog Systems for All

arXiv: https://arxiv.org/abs/2112.08333 · HTML: https://mlsanity.com/paper/2112.08333/

## Key facts

- Cited by 9 papers in the map (data through 14 Oct 2026).
- Builds on 21 of its 31 references that are in the map.
- First posted on arXiv 15 Dec 2021.

## Builds on (most cited first, 21 of 21)

- [BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding](https://mlsanity.com/paper/1810.04805/) (2018)
- [Exploring the Limits of Transfer Learning with a Unified Text-to-Text Transformer](https://mlsanity.com/paper/1910.10683/) (2019)
- [Model-Agnostic Meta-Learning for Fast Adaptation of Deep Networks](https://mlsanity.com/paper/1703.03400/) (2017)
- [Efficient Estimation of Word Representations in Vector Space](https://mlsanity.com/paper/1301.3781/) (2013)
- [mT5: A massively multilingual pre-trained text-to-text transformer](https://mlsanity.com/paper/2010.11934/) (2020)
- [Cross-lingual Language Model Pretraining](https://mlsanity.com/paper/1901.07291/) (2019)
- [Multilingual Denoising Pre-training for Neural Machine Translation](https://mlsanity.com/paper/2001.08210/) (2020)
- [MultiWOZ -- A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling](https://mlsanity.com/paper/1810.00278/) (2018)
- [MASS: Masked Sequence to Sequence Pre-training for Language Generation](https://mlsanity.com/paper/1905.02450/) (2019)
- [Massively Multilingual Neural Machine Translation in the Wild: Findings and Challenges](https://mlsanity.com/paper/1907.05019/) (2019)
- [Massively Multilingual Neural Machine Translation](https://mlsanity.com/paper/1903.00089/) (2019)
- [MultiWOZ 2.2 : A Dialogue Dataset with Additional Annotation Corrections and State Tracking Baselines](https://mlsanity.com/paper/2007.12720/) (2020)
- [A Survey Of Cross-lingual Word Embedding Models](https://mlsanity.com/paper/1706.04902/) (2017)
- [Cross-Lingual Transfer Learning for Multilingual Task Oriented Dialog](https://mlsanity.com/paper/1810.13327/) (2018)
- [MultiWOZ 2.4: A Multi-Domain Task-Oriented Dialogue Dataset with Essential Annotation Corrections to Improve State Tracking Evaluation](https://mlsanity.com/paper/2104.00773/) (2021)
- [Pre-training Multilingual Neural Machine Translation by Leveraging Alignment Information](https://mlsanity.com/paper/2010.03142/) (2020)
- [MultiWOZ 2.3: A multi-domain task-oriented dialogue dataset enhanced with annotation corrections and co-reference annotation](https://mlsanity.com/paper/2010.05594/) (2020)
- [Domain Adaptive Dialog Generation via Meta Learning](https://mlsanity.com/paper/1906.03520/) (2019)
- [Annotation Inconsistency and Entity Bias in MultiWOZ](https://mlsanity.com/paper/2105.14150/) (2021)
- [Zero-shot Cross-lingual Dialogue Systems with Transferable Latent Variables](https://mlsanity.com/paper/1911.04081/) (2019)
- [Semantic Specialisation of Distributional Word Vector Spaces using Monolingual and Cross-Lingual Constraints](https://mlsanity.com/paper/1706.00374/) (2017)

## Built on by (most cited first, 9 of 9)

- [Multi2WOZ: A Robust Multilingual Dataset and Conversational Pretraining for Task-Oriented Dialog](https://mlsanity.com/paper/2205.10400/) (2022)
- [Cross-Lingual Dialogue Dataset Creation via Outline-Based Generation](https://mlsanity.com/paper/2201.13405/) (2022)
- ["Do you follow me?": A Survey of Recent Approaches in Dialogue State Tracking](https://mlsanity.com/paper/2207.14627/) (2022)
- [Multi3WOZ: A Multilingual, Multi-Domain, Multi-Parallel Dataset for Training and Evaluating Culturally Adapted Task-Oriented Dialog Systems](https://mlsanity.com/paper/2307.14031/) (2023)
- [MULTI3NLU++: A Multilingual, Multi-Intent, Multi-Domain Dataset for Natural Language Understanding in Task-Oriented Dialogue](https://mlsanity.com/paper/2212.10455/) (2022)
- [X-RiSAWOZ: High-Quality End-to-End Multilingual Dialogue Datasets and Few-shot Agents](https://mlsanity.com/paper/2306.17674/) (2023)
- [CGoDial: A Large-Scale Benchmark for Chinese Goal-oriented Dialog Evaluation](https://mlsanity.com/paper/2211.11617/) (2022)
- [Zero and Few-Shot Localization of Task-Oriented Dialogue Agents with a Distilled Representation](https://mlsanity.com/paper/2302.09424/) (2023)
- [JMultiWOZ: A Large-Scale Japanese Multi-Domain Task-Oriented Dialogue Dataset](https://mlsanity.com/paper/2403.17319/) (2024)

## Abstract (arXiv)

A commonly observed problem of the state-of-the-art natural language technologies, such as Amazon Alexa and Apple Siri, is that their services do not extend to most developing countries' citizens due to language barriers. Such populations suffer due to the lack of available resources in their languages to build NLP products. This paper presents AllWOZ, a multilingual multi-domain task-oriented customer service dialog dataset covering eight languages: English, Mandarin, Korean, Vietnamese, Hindi, French, Portuguese, and Thai. Furthermore, we create a benchmark for our multilingual dataset by applying mT5 with meta-learning.