# Am I Me or You? State-of-the-Art Dialogue Models Cannot Maintain an Identity

arXiv: https://arxiv.org/abs/2112.05843 · HTML: https://mlsanity.com/paper/2112.05843/

## Key facts

- Cited by 22 papers in the map (data through 14 Oct 2026).
- Builds on 30 of its 38 references that are in the map.
- First posted on arXiv 10 Dec 2021.

## Builds on (most cited first, 30 of 30)

- [Attention Is All You Need](https://mlsanity.com/paper/1706.03762/) (2017)
- [Adam: A Method for Stochastic Optimization](https://mlsanity.com/paper/1412.6980/) (2014)
- [The Curious Case of Neural Text Degeneration](https://mlsanity.com/paper/1904.09751/) (2019)
- [Personalizing Dialogue Agents: I have a dog, do you have pets too?](https://mlsanity.com/paper/1801.07243/) (2018)
- [Retrieval Augmentation Reduces Hallucination in Conversation](https://mlsanity.com/paper/2104.07567/) (2021)
- [Recipes for building an open-domain chatbot](https://mlsanity.com/paper/2004.13637/) (2020)
- [Wizard of Wikipedia: Knowledge-Powered Conversational agents](https://mlsanity.com/paper/1811.01241/) (2018)
- [Neural Text Generation with Unlikelihood Training](https://mlsanity.com/paper/1908.04319/) (2019)
- [Towards a Human-like Open-Domain Chatbot](https://mlsanity.com/paper/2001.09977/) (2020)
- [FUDGE: Controlled Text Generation With Future Discriminators](https://mlsanity.com/paper/2104.05218/) (2021)
- [How NOT To Evaluate Your Dialogue System: An Empirical Study of Unsupervised Evaluation Metrics for Dialogue Response Generation](https://mlsanity.com/paper/1603.08023/) (2016)
- [The Pushshift Reddit Dataset](https://mlsanity.com/paper/2001.08435/) (2020)
- [Beyond Goldfish Memory: Long-Term Open-Domain Conversation](https://mlsanity.com/paper/2107.07567/) (2021)
- [Internet-Augmented Dialogue Generation](https://mlsanity.com/paper/2107.07566/) (2021)
- [The Second Conversational Intelligence Challenge (ConvAI2)](https://mlsanity.com/paper/1902.00098/) (2019)
- [Masked Language Modeling and the Distributional Hypothesis: Order Word Matters Pre-training for Little](https://mlsanity.com/paper/2104.06644/) (2021)
- [Poly-encoders: Transformer Architectures and Pre-training Strategies for Fast and Accurate Multi-sentence Scoring](https://mlsanity.com/paper/1905.01969/) (2019)
- [ParlAI: A Dialog Research Software Platform](https://mlsanity.com/paper/1705.06476/) (2017)
- [A Token-level Reference-free Hallucination Detection Benchmark for Free-form Text Generation](https://mlsanity.com/paper/2104.08704/) (2021)
- [Training Millions of Personalized Dialogue Agents](https://mlsanity.com/paper/1809.01984/) (2018)
- [Learning to Speak and Act in a Fantasy Text Adventure Game](https://mlsanity.com/paper/1903.03094/) (2019)
- [Don't Say That! Making Inconsistent Dialogue Unlikely with Unlikelihood Training](https://mlsanity.com/paper/1911.03860/) (2019)
- [A Dataset for Document Grounded Conversations](https://mlsanity.com/paper/1809.07358/) (2018)
- [I like fish, especially dolphins: Addressing Contradictions in Dialogue Modeling](https://mlsanity.com/paper/2012.13391/) (2020)
- [Importance of Search and Evaluation Strategies in Neural Dialogue Modeling](https://mlsanity.com/paper/1811.00907/) (2018)
- [Rome was built in 1776: A Case Study on Factual Correctness in Knowledge-Grounded Response Generation](https://mlsanity.com/paper/2110.05456/) (2021)
- [How Decoding Strategies Affect the Verifiability of Generated Text](https://mlsanity.com/paper/1911.03587/) (2019)
- [Focused Attention Improves Document-Grounded Generation](https://mlsanity.com/paper/2104.12714/) (2021)
- [Knowledge-Grounded Response Generation with Deep Attentional Latent-Variable Model](https://mlsanity.com/paper/1903.09813/) (2019)
- [Improving Conditioning in Context-Aware Sequence to Sequence Models](https://mlsanity.com/paper/1911.09728/) (2019)

## Built on by (most cited first, 22 of 22)

- [Is this the real life? Is this just fantasy? The Misleading Success of Simulating Social Interactions With LLMs](https://mlsanity.com/paper/2403.05020/) (2024)
- [Multi-Party Chat: Conversational Agents in Group Settings with Humans and Models](https://mlsanity.com/paper/2304.13835/) (2023)
- [The CRINGE Loss: Learning what language not to model](https://mlsanity.com/paper/2211.05826/) (2022)
- [DIRECTOR: Generator-Classifiers For Supervised Language Modeling](https://mlsanity.com/paper/2206.07694/) (2022)
- [Learning New Skills after Deployment: Improving open-domain internet-driven dialogue with human feedback](https://mlsanity.com/paper/2208.03270/) (2022)
- [Building a Role Specified Open-Domain Dialogue System Leveraging Large-Scale Language Models](https://mlsanity.com/paper/2205.00176/) (2022)
- [WikiWhy: Answering and Explaining Cause-and-Effect Questions](https://mlsanity.com/paper/2210.12152/) (2022)
- [RoleEval: A Bilingual Role Evaluation Benchmark for Large Language Models](https://mlsanity.com/paper/2312.16132/) (2023)
- [Leveraging Large Language Models for Automated Dialogue Analysis](https://mlsanity.com/paper/2309.06490/) (2023)
- [A Vision for Access Control in LLM-based Agent Systems](https://mlsanity.com/paper/2510.11108/) (2025)
- [Instruct Once, Chat Consistently in Multiple Rounds: An Efficient Tuning Framework for Dialogue](https://mlsanity.com/paper/2402.06967/) (2024)
- [CDConv: A Benchmark for Contradiction Detection in Chinese Conversations](https://mlsanity.com/paper/2210.08511/) (2022)
- [Revisiting the Architectures like Pointer Networks to Efficiently Improve the Next Word Distribution, Summarization Factuality, and Beyond](https://mlsanity.com/paper/2305.12289/) (2023)
- [When Crowd Meets Persona: Creating a Large-Scale Open-Domain Persona Dialogue Corpus](https://mlsanity.com/paper/2304.00350/) (2023)
- [ConsistentChat: Building Skeleton-Guided Consistent Multi-Turn Dialogues for Large Language Models from Scratch](https://mlsanity.com/paper/2506.03558/) (2025)
- [Controllable Factuality in Document-Grounded Dialog Systems Using a Noisy Channel Model](https://mlsanity.com/paper/2210.17418/) (2022)
- [Inconsistent dialogue responses and how to recover from them](https://mlsanity.com/paper/2401.10353/) (2024)
- [Using Natural Language Inference to Improve Persona Extraction from Dialogue in a New Domain](https://mlsanity.com/paper/2401.06742/) (2024)
- [Talking with Machines: A Comprehensive Survey of Emergent Dialogue Systems](https://mlsanity.com/paper/2305.16324/) (2023)
- [The HCI Aspects of Public Deployment of Research Chatbots: A User Study, Design Recommendations, and Open Challenges](https://mlsanity.com/paper/2306.04765/) (2023)
- [Enhancing AI Assisted Writing with One-Shot Implicit Negative Feedback](https://mlsanity.com/paper/2410.11009/) (2024)
- [Resonant Minds: Closed-Loop Social Avatars with Theory of Mind](https://mlsanity.com/paper/2606.05896/) (2026)

## Abstract (arXiv)

State-of-the-art dialogue models still often stumble with regards to factual accuracy and self-contradiction. Anecdotally, they have been observed to fail to maintain character identity throughout discourse; and more specifically, may take on the role of their interlocutor. In this work we formalize and quantify this deficiency, and show experimentally through human evaluations that this is indeed a problem. In contrast, we show that discriminative models trained specifically to recognize who is speaking can perform well; and further, these can be used as automated metrics. Finally, we evaluate a wide variety of mitigation methods, including changes to model architecture, training protocol, and decoding strategy. Our best models reduce mistaken identity issues by nearly 65% according to human annotators, while simultaneously improving engagingness. Despite these results, we find that maintaining character identity still remains a challenging problem.
