# Few-Shot Bot: Prompt-Based Learning for Dialogue Systems

arXiv: https://arxiv.org/abs/2110.08118 · HTML: https://mlsanity.com/paper/2110.08118/

## Key facts

- Cited by 64 papers in the map (data through 14 Oct 2026).
- Builds on 96 of its 116 references that are in the map.
- First posted on arXiv 15 Oct 2021.

## Builds on (most cited first, 30 of 96)

- [Language Models are Few-Shot Learners](https://mlsanity.com/paper/2005.14165/) (2020)
- [Exploring the Limits of Transfer Learning with a Unified Text-to-Text Transformer](https://mlsanity.com/paper/1910.10683/) (2019)
- [RoBERTa: A Robustly Optimized BERT Pretraining Approach](https://mlsanity.com/paper/1907.11692/) (2019)
- [Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks](https://mlsanity.com/paper/2005.11401/) (2020)
- [BART: Denoising Sequence-to-Sequence Pre-training for Natural Language Generation, Translation, and Comprehension](https://mlsanity.com/paper/1910.13461/) (2019)
- [Parameter-Efficient Transfer Learning for NLP](https://mlsanity.com/paper/1902.00751/) (2019)
- [Prefix-Tuning: Optimizing Continuous Prompts for Generation](https://mlsanity.com/paper/2101.00190/) (2021)
- [Dense Passage Retrieval for Open-Domain Question Answering](https://mlsanity.com/paper/2004.04906/) (2020)
- [The Power of Scale for Parameter-Efficient Prompt Tuning](https://mlsanity.com/paper/2104.08691/) (2021)
- [Longformer: The Long-Document Transformer](https://mlsanity.com/paper/2004.05150/) (2020)
- [Sequence to Sequence Learning with Neural Networks](https://mlsanity.com/paper/1409.3215/) (2014)
- [The Curious Case of Neural Text Degeneration](https://mlsanity.com/paper/1904.09751/) (2019)
- [The Pile: An 800GB Dataset of Diverse Text for Language Modeling](https://mlsanity.com/paper/2101.00027/) (2020)
- [Pre-train, Prompt, and Predict: A Systematic Survey of Prompting Methods in Natural Language Processing](https://mlsanity.com/paper/2107.13586/) (2021)
- [ViLBERT: Pretraining Task-Agnostic Visiolinguistic Representations for Vision-and-Language Tasks](https://mlsanity.com/paper/1908.02265/) (2019)
- [Language Models as Knowledge Bases?](https://mlsanity.com/paper/1909.01066/) (2019)
- [Transformer-XL: Attentive Language Models Beyond a Fixed-Length Context](https://mlsanity.com/paper/1901.02860/) (2019)
- [Reformer: The Efficient Transformer](https://mlsanity.com/paper/2001.04451/) (2020)
- [Calibrate Before Use: Improving Few-Shot Performance of Language Models](https://mlsanity.com/paper/2102.09690/) (2021)
- [Making Pre-trained Language Models Better Few-shot Learners](https://mlsanity.com/paper/2012.15723/) (2020)
- [Hierarchical Neural Story Generation](https://mlsanity.com/paper/1805.04833/) (2018)
- [Fantastically Ordered Prompts and Where to Find Them: Overcoming Few-Shot Prompt Order Sensitivity](https://mlsanity.com/paper/2104.08786/) (2021)
- [How Can We Know What Language Models Know?](https://mlsanity.com/paper/1911.12543/) (2019)
- [Exploiting Cloze Questions for Few Shot Text Classification and Natural Language Inference](https://mlsanity.com/paper/2001.07676/) (2020)
- [DialoGPT: Large-Scale Generative Pre-training for Conversational Response Generation](https://mlsanity.com/paper/1911.00536/) (2019)
- [Personalizing Dialogue Agents: I have a dog, do you have pets too?](https://mlsanity.com/paper/1801.07243/) (2018)
- [MultiWOZ -- A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling](https://mlsanity.com/paper/1810.00278/) (2018)
- [Retrieval Augmentation Reduces Hallucination in Conversation](https://mlsanity.com/paper/2104.07567/) (2021)
- [It's Not Just Size That Matters: Small Language Models Are Also Few-Shot Learners](https://mlsanity.com/paper/2009.07118/) (2020)
- [Multimodal Few-Shot Learning with Frozen Language Models](https://mlsanity.com/paper/2106.13884/) (2021)

## Built on by (most cited first, 30 of 64)

- [A Multitask, Multilingual, Multimodal Evaluation of ChatGPT on Reasoning, Hallucination, and Interactivity](https://mlsanity.com/paper/2302.04023/) (2023)
- [ProsocialDialog: A Prosocial Backbone for Conversational Agents](https://mlsanity.com/paper/2205.12688/) (2022)
- [PLACES: Prompting Language Models for Social Conversation Synthesis](https://mlsanity.com/paper/2302.03269/) (2023)
- [One Country, 700+ Languages: NLP Challenges for Underrepresented Languages and Dialects in Indonesia](https://mlsanity.com/paper/2203.13357/) (2022)
- [Recursively Summarizing Enables Long-Term Dialogue Memory in Large Language Models](https://mlsanity.com/paper/2308.15022/) (2023)
- [Prompted LLMs as Chatbot Modules for Long Open-domain Conversation](https://mlsanity.com/paper/2305.04533/) (2023)
- [Prompt-Based Monte-Carlo Tree Search for Goal-Oriented Dialogue Policy Planning](https://mlsanity.com/paper/2305.13660/) (2023)
- [GODEL: Large-Scale Pre-Training for Goal-Directed Dialog](https://mlsanity.com/paper/2206.11309/) (2022)
- [Description-Driven Task-Oriented Dialog Modeling](https://mlsanity.com/paper/2201.08904/) (2022)
- [In-Context Learning for Few-Shot Dialogue State Tracking](https://mlsanity.com/paper/2203.08568/) (2022)
- [Controllable Dialogue Simulation with In-Context Learning](https://mlsanity.com/paper/2210.04185/) (2022)
- [InstructDial: Improving Zero and Few-shot Generalization in Dialogue through Instruction Tuning](https://mlsanity.com/paper/2205.12673/) (2022)
- [SGP-TOD: Building Task Bots Effortlessly via Schema-Guided LLM Prompting](https://mlsanity.com/paper/2305.09067/) (2023)
- [Toxicity Detection with Generative Prompt-based Inference](https://mlsanity.com/paper/2205.12390/) (2022)
- [CoCo: Coherence-Enhanced Machine-Generated Text Detection Under Data Limitation With Contrastive Learning](https://mlsanity.com/paper/2212.10341/) (2022)
- [Meet Your Favorite Character: Open-domain Chatbot Mimicking Fictional Characters with only a Few Utterances](https://mlsanity.com/paper/2204.10825/) (2022)
- [Controllable Mixed-Initiative Dialogue Generation through Prompting](https://mlsanity.com/paper/2305.04147/) (2023)
- [Reliable LLM-based User Simulator for Task-Oriented Dialogue Systems](https://mlsanity.com/paper/2402.13374/) (2024)
- [Multi-Stage Prompting for Knowledgeable Dialogue Generation](https://mlsanity.com/paper/2203.08745/) (2022)
- [Dialogue Summaries as Dialogue States (DS2), Template-Guided Summarization for Few-shot Dialogue State Tracking](https://mlsanity.com/paper/2203.01552/) (2022)
- [In-Context Learning User Simulators for Task-Oriented Dialog Systems](https://mlsanity.com/paper/2306.00774/) (2023)
- [LAD: Language Models as Data for Zero-Shot Dialog](https://mlsanity.com/paper/2207.14393/) (2022)
- [Large Language Models Perform Diagnostic Reasoning](https://mlsanity.com/paper/2307.08922/) (2023)
- [SynthDST: Synthetic Data is All You Need for Few-Shot Dialog State Tracking](https://mlsanity.com/paper/2402.02285/) (2024)
- [MemGuide: Intent-Driven Memory Selection for Goal-Oriented Multi-Session LLM Agents](https://mlsanity.com/paper/2505.20231/) (2025)
- [Graph World Model](https://mlsanity.com/paper/2507.10539/) (2025)
- [Dialogue Planning via Brownian Bridge Stochastic Process for Goal-directed Proactive Dialogue](https://mlsanity.com/paper/2305.05290/) (2023)
- [Diverse Retrieval-Augmented In-Context Learning for Dialogue State Tracking](https://mlsanity.com/paper/2307.01453/) (2023)
- [Pretraining Decision Transformers with Reward Prediction for In-Context Multi-task Structured Bandit Learning](https://mlsanity.com/paper/2406.05064/) (2024)
- [DiSTRICT: Dialogue State Tracking with Retriever Driven In-Context Tuning](https://mlsanity.com/paper/2212.02851/) (2022)

## Abstract (arXiv)

Learning to converse using only a few examples is a great challenge in conversational AI. The current best conversational models, which are either good chit-chatters (e.g., BlenderBot) or goal-oriented systems (e.g., MinTL), are language models (LMs) fine-tuned on large conversational datasets. Training these models is expensive, both in terms of computational resources and time, and it is hard to keep them up to date with new conversational skills. A simple yet unexplored solution is prompt-based few-shot learning (Brown et al. 2020) which does not require gradient-based fine-tuning but instead uses a few examples in the LM context as the only source of learning. In this paper, we explore prompt-based few-shot learning in dialogue tasks. We benchmark LMs of different sizes in nine response generation tasks, which include four knowledge-grounded tasks, a task-oriented generations task, three open-chat tasks, and controlled stylistic generation, and five conversational parsing tasks, which include dialogue state tracking, graph path generation, persona information extraction, document retrieval, and internet query generation. The current largest released LM (GPT-J-6B) using prompt-based few-shot learning, and thus requiring no training, achieves competitive performance to fully trained state-of-the-art models. Moreover, we propose a novel prompt-based few-shot classifier, that also does not require any fine-tuning, to select the most appropriate prompt given a dialogue history. Finally, by combining the power of prompt-based few-shot learning and a Skill Selector, we create an end-to-end chatbot named the Few-Shot Bot (FSB), which automatically selects the most appropriate conversational skill, queries different knowledge bases or the internet, and uses the retrieved knowledge to generate a human-like response, all using only few dialogue examples per skill.