# Building and Evaluating Open-Domain Dialogue Corpora with Clarifying Questions

arXiv: https://arxiv.org/abs/2109.05794 · HTML: https://mlsanity.com/paper/2109.05794/

## Key facts

- Cited by 63 papers in the map (data through 14 Oct 2026).
- Builds on 32 of its 67 references that are in the map.
- First posted on arXiv 13 Sep 2021.

## Builds on (most cited first, 30 of 32)

- [BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding](https://mlsanity.com/paper/1810.04805/) (2018)
- [RoBERTa: A Robustly Optimized BERT Pretraining Approach](https://mlsanity.com/paper/1907.11692/) (2019)
- [DialoGPT: Large-Scale Generative Pre-training for Conversational Response Generation](https://mlsanity.com/paper/1911.00536/) (2019)
- [Personalizing Dialogue Agents: I have a dog, do you have pets too?](https://mlsanity.com/paper/1801.07243/) (2018)
- [Recipes for building an open-domain chatbot](https://mlsanity.com/paper/2004.13637/) (2020)
- [Towards a Human-like Open-Domain Chatbot](https://mlsanity.com/paper/2001.09977/) (2020)
- [Why We Need New Evaluation Metrics for NLG](https://mlsanity.com/paper/1707.06875/) (2017)
- [The Second Conversational Intelligence Challenge (ConvAI2)](https://mlsanity.com/paper/1902.00098/) (2019)
- [Challenges in Building Intelligent Open-domain Dialog Systems](https://mlsanity.com/paper/1905.05709/) (2019)
- [What makes a good conversation? How controllable attributes affect human judgments](https://mlsanity.com/paper/1902.08654/) (2019)
- [Asking Clarifying Questions in Open-Domain Information-Seeking Conversations](https://mlsanity.com/paper/1907.06554/) (2019)
- [A Theoretical Analysis of NDCG Type Ranking Measures](https://mlsanity.com/paper/1304.6480/) (2013)
- [Learning to Ask Good Questions: Ranking Clarification Questions using Neural Expected Value of Perfect Information](https://mlsanity.com/paper/1805.04655/) (2018)
- [Learning from Dialogue after Deployment: Feed Yourself, Chatbot!](https://mlsanity.com/paper/1901.05415/) (2019)
- [Towards an Automatic Turing Test: Learning to Evaluate Dialogue Responses](https://mlsanity.com/paper/1708.07149/) (2017)
- [Do Massively Pretrained Language Models Make Better Storytellers?](https://mlsanity.com/paper/1909.10705/) (2019)
- [ACUTE-EVAL: Improved Dialogue Evaluation with Optimized Questions and Multi-turn Comparisons](https://mlsanity.com/paper/1909.03087/) (2019)
- [ConvAI3: Generating Clarifying Questions for Open-Domain Dialogue Systems (ClariQ)](https://mlsanity.com/paper/2009.11352/) (2020)
- [A User Simulator for Task-Completion Dialogues](https://mlsanity.com/paper/1612.05688/) (2016)
- [Dialogue Learning With Human-In-The-Loop](https://mlsanity.com/paper/1611.09823/) (2016)
- [Guided Dialog Policy Learning: Reward Estimation for Multi-Domain Task-Oriented Dialog](https://mlsanity.com/paper/1908.10719/) (2019)
- [MIMICS: A Large-Scale Data Collection for Search Clarification](https://mlsanity.com/paper/2006.10174/) (2020)
- [Learning to Ask Questions in Open-domain Conversational Systems with Typed Decoders](https://mlsanity.com/paper/1805.04843/) (2018)
- [Dialogue Generation: From Imitation Learning to Inverse Reinforcement Learning](https://mlsanity.com/paper/1812.03509/) (2018)
- [Interconnected Question Generation with Coreference Alignment and Conversation Flow Modeling](https://mlsanity.com/paper/1906.06893/) (2019)
- [Analysing the Effect of Clarifying Questions on Document Ranking in Conversational Search](https://mlsanity.com/paper/2008.03717/) (2020)
- [Identifying Unclear Questions in Community Question Answering Websites](https://mlsanity.com/paper/1901.06168/) (2019)
- [User Engagement Prediction for Clarification in Search](https://mlsanity.com/paper/2102.04163/) (2021)
- [Discriminative Deep Dyna-Q: Robust Planning for Dialogue Policy Learning](https://mlsanity.com/paper/1808.09442/) (2018)
- [DEUS: A Data-driven Approach to Estimate User Satisfaction in Multi-turn Dialogues](https://mlsanity.com/paper/2103.01287/) (2021)

## Built on by (most cited first, 30 of 63)

- [A Survey on Uncertainty Quantification of Large Language Models: Taxonomy, Open Research Challenges, and Future Directions](https://mlsanity.com/paper/2412.05563/) (2024)
- [Prompting and Evaluating Large Language Models for Proactive Dialogues: Clarification, Target-guided, and Non-collaboration](https://mlsanity.com/paper/2305.13626/) (2023)
- [STaR-GATE: Teaching Language Models to Ask Clarifying Questions](https://mlsanity.com/paper/2403.19154/) (2024)
- [ChatQA: Surpassing GPT-4 on Conversational QA and RAG](https://mlsanity.com/paper/2401.10225/) (2024)
- [A Survey on Proactive Dialogue Systems: Problems, Methods, and Prospects](https://mlsanity.com/paper/2305.02750/) (2023)
- [Ask-before-Plan: Proactive Language Agents for Real-World Planning](https://mlsanity.com/paper/2406.12639/) (2024)
- [CLAMBER: A Benchmark of Identifying and Clarifying Ambiguous Information Needs in Large Language Models](https://mlsanity.com/paper/2405.12063/) (2024)
- [Towards Human-centered Proactive Conversational Agents](https://mlsanity.com/paper/2404.12670/) (2024)
- [PACIFIC: Towards Proactive Conversational Question Answering over Tabular and Textual Data in Finance](https://mlsanity.com/paper/2210.08817/) (2022)
- [Knowledge Boundary of Large Language Models: A Survey](https://mlsanity.com/paper/2412.12472/) (2024)
- [SAPT: A Shared Attention Framework for Parameter-Efficient Continual Learning of Large Language Models](https://mlsanity.com/paper/2401.08295/) (2024)
- [Bayesian Teaching Enables Probabilistic Reasoning in Large Language Models](https://mlsanity.com/paper/2503.17523/) (2025)
- [Improving Grounded Language Understanding in a Collaborative Environment by Interacting with Agents Through Help Feedback](https://mlsanity.com/paper/2304.10750/) (2023)
- [Asking the Right Question at the Right Time: Human and Model Uncertainty Guidance to Ask Clarification Questions](https://mlsanity.com/paper/2402.06509/) (2024)
- [Position: Uncertainty Quantification Needs Reassessment for Large-language Model Agents](https://mlsanity.com/paper/2505.22655/) (2025)
- [Task Ambiguity in Humans and Language Models](https://mlsanity.com/paper/2212.10711/) (2022)
- [INSCIT: Information-Seeking Conversations with Mixed-Initiative Interactions](https://mlsanity.com/paper/2207.00746/) (2022)
- [Evaluating Mixed-initiative Conversational Search Systems via User Simulation](https://mlsanity.com/paper/2204.08046/) (2022)
- [Interactive Grounded Language Understanding in a Collaborative Environment: IGLU 2021](https://mlsanity.com/paper/2205.02388/) (2022)
- [A Survey of Conversational Search](https://mlsanity.com/paper/2410.15576/) (2024)
- [Post-Abstention: Towards Reliably Re-Attempting the Abstained Instances in QA](https://mlsanity.com/paper/2305.01812/) (2023)
- [Python Code Generation by Asking Clarification Questions](https://mlsanity.com/paper/2212.09885/) (2022)
- [STYLE: Improving Domain Transferability of Asking Clarification Questions in Large Language Model Powered Conversational Agents](https://mlsanity.com/paper/2405.12059/) (2024)
- [NeurIPS 2021 Competition IGLU: Interactive Grounded Language Understanding in a Collaborative Environment](https://mlsanity.com/paper/2110.06536/) (2021)
- [IGLU 2022: Interactive Grounded Language Understanding in a Collaborative Environment at NeurIPS 2022](https://mlsanity.com/paper/2205.13771/) (2022)
- [Transforming Human-Centered AI Collaboration: Redefining Embodied Agents Capabilities through Interactive Grounded Language Instructions](https://mlsanity.com/paper/2305.10783/) (2023)
- [Instruction Clarification Requests in Multimodal Collaborative Dialogue Games: Tasks, and an Analysis of the CoDraw Dataset](https://mlsanity.com/paper/2302.14406/) (2023)
- [Database Search Results Disambiguation for Task-Oriented Dialog Systems](https://mlsanity.com/paper/2112.08351/) (2021)
- [Collecting Interactive Multi-modal Datasets for Grounded Language Understanding](https://mlsanity.com/paper/2211.06552/) (2022)
- [ProductAgent: Benchmarking Conversational Product Search Agent with Asking Clarification Questions](https://mlsanity.com/paper/2407.00942/) (2024)

## Abstract (arXiv)

Enabling open-domain dialogue systems to ask clarifying questions when appropriate is an important direction for improving the quality of the system response. Namely, for cases when a user request is not specific enough for a conversation system to provide an answer right away, it is desirable to ask a clarifying question to increase the chances of retrieving a satisfying answer. To address the problem of 'asking clarifying questions in open-domain dialogues': (1) we collect and release a new dataset focused on open-domain single- and multi-turn conversations, (2) we benchmark several state-of-the-art neural baselines, and (3) we propose a pipeline consisting of offline and online steps for evaluating the quality of clarifying questions in various dialogues. These contributions are suitable as a foundation for further research.
