# Auto-tagging of Short Conversational Sentences using Natural Language Processing Methods

arXiv: https://arxiv.org/abs/2106.04959 · HTML: https://mlsanity.com/paper/2106.04959/

## Key facts

- No citing papers in the map yet (data through 14 Oct 2026).
- Builds on 4 of its 14 references that are in the map.
- First posted on arXiv 9 Jun 2021.

## Builds on (most cited first, 4 of 4)

- [BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding](https://mlsanity.com/paper/1810.04805/) (2018)
- [Efficient Estimation of Word Representations in Vector Space](https://mlsanity.com/paper/1301.3781/) (2013)
- [Distributed Representations of Sentences and Documents](https://mlsanity.com/paper/1405.4053/) (2014)
- [Effective LSTMs for Target-Dependent Sentiment Classification](https://mlsanity.com/paper/1512.01100/) (2015)

## Abstract (arXiv)

In this study, we aim to find a method to auto-tag sentences specific to a domain. Our training data comprises short conversational sentences extracted from chat conversations between company's customer representatives and web site visitors. We manually tagged approximately 14 thousand visitor inputs into ten basic categories, which will later be used in a transformer-based language model with attention mechanisms for the ultimate goal of developing a chatbot application that can produce meaningful dialogue. We considered three different state-of-the-art models and reported their auto-tagging capabilities. We achieved the best performance with the bidirectional encoder representation from transformers (BERT) model. Implementation of the models used in these experiments can be cloned from our GitHub repository and tested for similar auto-tagging problems without much effort.