# Towards offensive language detection and reduction in four Software Engineering communities

arXiv: https://arxiv.org/abs/2106.02245 · HTML: https://mlsanity.com/paper/2106.02245/

## Key facts

- Cited by 7 papers in the map (data through 14 Oct 2026).
- First posted on arXiv 4 Jun 2021.

## Built on by (most cited first, 7 of 7)

- [Revealing Domain-Spatiality Patterns for Configuration Tuning: Domain Knowledge Meets Fitness Landscapes](https://mlsanity.com/paper/2603.19897/) (2026)
- [A Survey of Machine Learning Models and Datasets for the Multi-label Classification of Textual Hate Speech in English](https://mlsanity.com/paper/2504.08609/) (2025)
- [Combating Toxic Language: A Review of LLM-Based Strategies for Software Engineering](https://mlsanity.com/paper/2504.15439/) (2025)
- [YZR-net : Self-supervised Hidden representations Invariant to Transformations for profanity detection](https://mlsanity.com/paper/2211.15532/) (2022)
- [Ultra Low-Cost Two-Stage Multimodal System for Non-Normative Behavior Detection](https://mlsanity.com/paper/2403.16151/) (2024)
- [Machine Learning Models for the Early Detection of Burnout in Software Engineering: a Systematic Literature Review](https://mlsanity.com/paper/2603.23063/) (2026)
- [Configuring RAG Systems: What Breaks, Where Originates, and How to Fix](https://mlsanity.com/paper/2610.18567/) (2026)

## Abstract (arXiv)

Software Engineering (SE) communities such as Stack Overflow have become unwelcoming, particularly through members' use of offensive language. Research has shown that offensive language drives users away from active engagement within these platforms. This work aims to explore this issue more broadly by investigating the nature of offensive language in comments posted by users in four prominent SE platforms - GitHub, Gitter, Slack and Stack Overflow (SO). It proposes an approach to detect and classify offensive language in SE communities by adopting natural language processing and deep learning techniques. Further, a Conflict Reduction System (CRS), which identifies offence and then suggests what changes could be made to minimize offence has been proposed. Beyond showing the prevalence of offensive language in over 1 million comments from four different communities which ranges from 0.07% to 0.43%, our results show promise in successful detection and classification of such language. The CRS system has the potential to drastically reduce manual moderation efforts to detect and reduce offence in SE communities.
