# Conversational Question Answering: A Survey

arXiv: https://arxiv.org/abs/2106.00874 · HTML: https://mlsanity.com/paper/2106.00874/

## Key facts

- Cited by 31 papers in the map (data through 14 Oct 2026).
- Builds on 79 of its 122 references that are in the map.
- First posted on arXiv 2 Jun 2021.

## Builds on (most cited first, 30 of 79)

- [Attention Is All You Need](https://mlsanity.com/paper/1706.03762/) (2017)
- [BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding](https://mlsanity.com/paper/1810.04805/) (2018)
- [RoBERTa: A Robustly Optimized BERT Pretraining Approach](https://mlsanity.com/paper/1907.11692/) (2019)
- [Graph Attention Networks](https://mlsanity.com/paper/1710.10903/) (2017)
- [Neural Machine Translation by Jointly Learning to Align and Translate](https://mlsanity.com/paper/1409.0473/) (2014)
- [Efficient Estimation of Word Representations in Vector Space](https://mlsanity.com/paper/1301.3781/) (2013)
- [SQuAD: 100,000+ Questions for Machine Comprehension of Text](https://mlsanity.com/paper/1606.05250/) (2016)
- [Sequence to Sequence Learning with Neural Networks](https://mlsanity.com/paper/1409.3215/) (2014)
- [TriviaQA: A Large Scale Distantly Supervised Challenge Dataset for Reading Comprehension](https://mlsanity.com/paper/1705.03551/) (2017)
- [XLNet: Generalized Autoregressive Pretraining for Language Understanding](https://mlsanity.com/paper/1906.08237/) (2019)
- [ALBERT: A Lite BERT for Self-supervised Learning of Language Representations](https://mlsanity.com/paper/1909.11942/) (2019)
- [Empirical Evaluation of Gated Recurrent Neural Networks on Sequence Modeling](https://mlsanity.com/paper/1412.3555/) (2014)
- [Deep contextualized word representations](https://mlsanity.com/paper/1802.05365/) (2018)
- [MS MARCO: A Human Generated MAchine Reading COmprehension Dataset](https://mlsanity.com/paper/1611.09268/) (2016)
- [Know What You Don't Know: Unanswerable Questions for SQuAD](https://mlsanity.com/paper/1806.03822/) (2018)
- [Google's Neural Machine Translation System: Bridging the Gap between Human and Machine Translation](https://mlsanity.com/paper/1609.08144/) (2016)
- [Get To The Point: Summarization with Pointer-Generator Networks](https://mlsanity.com/paper/1704.04368/) (2017)
- [Hierarchical Neural Story Generation](https://mlsanity.com/paper/1805.04833/) (2018)
- [ConceptNet 5.5: An Open Multilingual Graph of General Knowledge](https://mlsanity.com/paper/1612.03975/) (2016)
- [Teaching Machines to Read and Comprehend](https://mlsanity.com/paper/1506.03340/) (2015)
- [Effective Approaches to Attention-based Neural Machine Translation](https://mlsanity.com/paper/1508.04025/) (2015)
- [Pointer Networks](https://mlsanity.com/paper/1506.03134/) (2015)
- [RACE: Large-scale ReAding Comprehension Dataset From Examinations](https://mlsanity.com/paper/1704.04683/) (2017)
- [Abstractive Text Summarization Using Sequence-to-Sequence RNNs and Beyond](https://mlsanity.com/paper/1602.06023/) (2016)
- [Reading Wikipedia to Answer Open-Domain Questions](https://mlsanity.com/paper/1704.00051/) (2017)
- [MultiWOZ -- A Large-Scale Multi-Domain Wizard-of-Oz Dataset for Task-Oriented Dialogue Modelling](https://mlsanity.com/paper/1810.00278/) (2018)
- [Crowdsourcing Multiple Choice Science Questions](https://mlsanity.com/paper/1707.06209/) (2017)
- [CoQA: A Conversational Question Answering Challenge](https://mlsanity.com/paper/1808.07042/) (2018)
- [The NarrativeQA Reading Comprehension Challenge](https://mlsanity.com/paper/1712.07040/) (2017)
- [Compositional Semantic Parsing on Semi-Structured Tables](https://mlsanity.com/paper/1508.00305/) (2015)

## Built on by (most cited first, 30 of 31)

- [ConvFinQA: Exploring the Chain of Numerical Reasoning in Conversational Finance Question Answering](https://mlsanity.com/paper/2210.03849/) (2022)
- [A Survey of GPT-3 Family Large Language Models Including ChatGPT and GPT-4](https://mlsanity.com/paper/2310.12321/) (2023)
- [Let the LLMs Talk: Simulating Human-to-Human Conversational QA via Zero-Shot LLM-to-LLM Interactions](https://mlsanity.com/paper/2312.02913/) (2023)
- [Large Language Models are Visual Reasoning Coordinators](https://mlsanity.com/paper/2310.15166/) (2023)
- [AI-TA: Towards an Intelligent Question-Answer Teaching Assistant using Open-Source LLMs](https://mlsanity.com/paper/2311.02775/) (2023)
- [LingYi: Medical Conversational Question Answering System based on Multi-modal Knowledge Graphs](https://mlsanity.com/paper/2204.09220/) (2022)
- [Empathetic Conversational Systems: A Review of Current Advances, Gaps, and Opportunities](https://mlsanity.com/paper/2206.05017/) (2022)
- [Federated Prompting and Chain-of-Thought Reasoning for Improving LLMs Answering](https://mlsanity.com/paper/2304.13911/) (2023)
- [Prompting Large Language Models with Knowledge Graphs for Question Answering Involving Long-tail Facts](https://mlsanity.com/paper/2405.06524/) (2024)
- [ProPD: Dynamic Token Tree Pruning and Generation for LLM Parallel Decoding](https://mlsanity.com/paper/2402.13485/) (2024)
- [CarExpert: Leveraging Large Language Models for In-Car Conversational Question Answering](https://mlsanity.com/paper/2310.09536/) (2023)
- [More Than Reading Comprehension: A Survey on Datasets and Metrics of Textual Question Answering](https://mlsanity.com/paper/2109.12264/) (2021)
- [Towards Applying Powerful Large AI Models in Classroom Teaching: Opportunities, Challenges and Prospects](https://mlsanity.com/paper/2305.03433/) (2023)
- [Knowledge Graphs Querying](https://mlsanity.com/paper/2305.14485/) (2023)
- [Learning to Select the Relevant History Turns in Conversational Question Answering](https://mlsanity.com/paper/2308.02294/) (2023)
- [Understanding User Intent Modeling for Conversational Recommender Systems: A Systematic Literature Review](https://mlsanity.com/paper/2308.08496/) (2023)
- [Keeping the Questions Conversational: Using Structured Representations to Resolve Dependency in Conversational Question Answering](https://mlsanity.com/paper/2304.07125/) (2023)
- [Hippocampus: An Efficient and Scalable Memory Module for Agentic AI](https://mlsanity.com/paper/2602.13594/) (2026)
- [Contrastive Representation Learning for Conversational Question Answering over Knowledge Graphs](https://mlsanity.com/paper/2210.04373/) (2022)
- [Phrase Retrieval for Open-Domain Conversational Question Answering with Conversational Dependency Modeling via Contrastive Learning](https://mlsanity.com/paper/2306.04293/) (2023)
- [A Comprehensive Survey of Natural Language Generation Advances from the Perspective of Digital Deception](https://mlsanity.com/paper/2208.05757/) (2022)
- [Orca: A Few-shot Benchmark for Chinese Conversational Machine Reading Comprehension](https://mlsanity.com/paper/2302.13619/) (2023)
- [Synergizing Machine Learning & Symbolic Methods: A Survey on Hybrid Approaches to Natural Language Processing](https://mlsanity.com/paper/2401.11972/) (2024)
- [Towards Robust Evaluation: A Comprehensive Taxonomy of Datasets and Metrics for Open Domain Question Answering in the Era of Large Language Models](https://mlsanity.com/paper/2406.13232/) (2024)
- [A Survey of the State-of-the-Art in Conversational Question Answering Systems](https://mlsanity.com/paper/2509.05716/) (2025)
- [Recent Advances in Automated Question Answering In Biomedical Domain](https://mlsanity.com/paper/2111.05937/) (2021)
- [Towards leveraging latent knowledge and Dialogue context for real-world conversational question answering](https://mlsanity.com/paper/2212.08946/) (2022)
- [OpinionConv: Conversational Product Search with Grounded Opinions](https://mlsanity.com/paper/2308.04226/) (2023)
- [Instant Answering in E-Commerce Buyer-Seller Messaging using Message-to-Question Reformulation](https://mlsanity.com/paper/2401.09785/) (2024)
- [PerkwE_COQA: Enhanced Persian Conversational Question Answering by combining contextual keyword extraction with Large Language Models](https://mlsanity.com/paper/2404.05406/) (2024)

## Abstract (arXiv)

Question answering (QA) systems provide a way of querying the information available in various formats including, but not limited to, unstructured and structured data in natural languages. It constitutes a considerable part of conversational artificial intelligence (AI) which has led to the introduction of a special research topic on Conversational Question Answering (CQA), wherein a system is required to understand the given context and then engages in multi-turn QA to satisfy the user's information needs. Whilst the focus of most of the existing research work is subjected to single-turn QA, the field of multi-turn QA has recently grasped attention and prominence owing to the availability of large-scale, multi-turn QA datasets and the development of pre-trained language models. With a good amount of models and research papers adding to the literature every year recently, there is a dire need of arranging and presenting the related work in a unified manner to streamline future research. This survey, therefore, is an effort to present a comprehensive review of the state-of-the-art research trends of CQA primarily based on reviewed papers from 2016-2021. Our findings show that there has been a trend shift from single-turn to multi-turn QA which empowers the field of Conversational AI from different perspectives. This survey is intended to provide an epitome for the research community with the hope of laying a strong foundation for the field of CQA.