# What Ingredients Make for an Effective Crowdsourcing Protocol for Difficult NLU Data Collection Tasks?

arXiv: https://arxiv.org/abs/2106.00794 · HTML: https://mlsanity.com/paper/2106.00794/

## Key facts

- Cited by 23 papers in the map (data through 14 Oct 2026).
- Builds on 31 of its 66 references that are in the map.
- First posted on arXiv 1 Jun 2021.

## Builds on (most cited first, 30 of 31)

- [BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding](https://mlsanity.com/paper/1810.04805/) (2018)
- [RoBERTa: A Robustly Optimized BERT Pretraining Approach](https://mlsanity.com/paper/1907.11692/) (2019)
- [SQuAD: 100,000+ Questions for Machine Comprehension of Text](https://mlsanity.com/paper/1606.05250/) (2016)
- [HellaSwag: Can a Machine Really Finish Your Sentence?](https://mlsanity.com/paper/1905.07830/) (2019)
- [Unsupervised Cross-lingual Representation Learning at Scale](https://mlsanity.com/paper/1911.02116/) (2019)
- [ALBERT: A Lite BERT for Self-supervised Learning of Language Representations](https://mlsanity.com/paper/1909.11942/) (2019)
- [A Broad-Coverage Challenge Corpus for Sentence Understanding through Inference](https://mlsanity.com/paper/1704.05426/) (2017)
- [Can a Suit of Armor Conduct Electricity? A New Dataset for Open Book Question Answering](https://mlsanity.com/paper/1809.02789/) (2018)
- [A large annotated corpus for learning natural language inference](https://mlsanity.com/paper/1508.05326/) (2015)
- [CommonsenseQA: A Question Answering Challenge Targeting Commonsense Knowledge](https://mlsanity.com/paper/1811.00937/) (2018)
- [DROP: A Reading Comprehension Benchmark Requiring Discrete Reasoning Over Paragraphs](https://mlsanity.com/paper/1903.00161/) (2019)
- [RACE: Large-scale ReAding Comprehension Dataset From Examinations](https://mlsanity.com/paper/1704.04683/) (2017)
- [Adversarial NLI: A New Benchmark for Natural Language Understanding](https://mlsanity.com/paper/1910.14599/) (2019)
- [Annotation Artifacts in Natural Language Inference Data](https://mlsanity.com/paper/1803.02324/) (2018)
- [UnifiedQA: Crossing Format Boundaries With a Single QA System](https://mlsanity.com/paper/2005.00700/) (2020)
- [QuAC : Question Answering in Context](https://mlsanity.com/paper/1808.07036/) (2018)
- [Hypothesis Only Baselines in Natural Language Inference](https://mlsanity.com/paper/1805.01042/) (2018)
- [Cosmos QA: Machine Reading Comprehension with Contextual Commonsense Reasoning](https://mlsanity.com/paper/1909.00277/) (2019)
- [Are We Modeling the Task or the Annotator? An Investigation of Annotator Bias in Natural Language Understanding Datasets](https://mlsanity.com/paper/1908.07898/) (2019)
- [What Can We Learn from Collective Human Opinions on Natural Language Inference Data?](https://mlsanity.com/paper/2010.03532/) (2020)
- [Beat the AI: Investigating Adversarial Human Annotation for Reading Comprehension](https://mlsanity.com/paper/2002.00293/) (2020)
- [When Do You Need Billions of Words of Pretraining Data?](https://mlsanity.com/paper/2011.04946/) (2020)
- [How Much Reading Does Reading Comprehension Require? A Critical Investigation of Popular Benchmarks](https://mlsanity.com/paper/1808.04926/) (2018)
- [OCNLI: Original Chinese Natural Language Inference](https://mlsanity.com/paper/2010.05444/) (2020)
- [TORQUE: A Reading Comprehension Dataset of Temporal Ordering Questions](https://mlsanity.com/paper/2005.00242/) (2020)
- [Learning Latent Parameters without Human Response Patterns: Item Response Theory with Artificial Crowds](https://mlsanity.com/paper/1908.11421/) (2019)
- [Controlled Crowdsourcing for High-Quality QA-SRL Annotation](https://mlsanity.com/paper/1911.03243/) (2019)
- [Improving Machine Reading Comprehension with General Reading Strategies](https://mlsanity.com/paper/1810.13441/) (2018)
- [Incentivizing High Quality Crowdwork](https://mlsanity.com/paper/1503.05897/) (2015)
- [Improving Human-Labeled Data through Dynamic Automatic Conflict Resolution](https://mlsanity.com/paper/2012.04169/) (2020)

## Built on by (most cited first, 23 of 23)

- [The Belebele Benchmark: a Parallel Reading Comprehension Dataset in 122 Language Variants](https://mlsanity.com/paper/2308.16884/) (2023)
- [QuALITY: Question Answering with Long Input Texts, Yes!](https://mlsanity.com/paper/2112.08608/) (2021)
- [WANLI: Worker and AI Collaboration for Natural Language Inference Dataset Creation](https://mlsanity.com/paper/2201.05955/) (2022)
- ["I'm sorry to hear that": Finding New Biases in Language Models with a Holistic Descriptor Dataset](https://mlsanity.com/paper/2205.09209/) (2022)
- [WebQA: Multihop and Multimodal QA](https://mlsanity.com/paper/2109.00590/) (2021)
- [CREAK: A Dataset for Commonsense Reasoning over Entity Knowledge](https://mlsanity.com/paper/2109.01653/) (2021)
- [A Chain-of-Thought Is as Strong as Its Weakest Link: A Benchmark for Verifiers of Reasoning Chains](https://mlsanity.com/paper/2402.00559/) (2024)
- [Don't Blame the Annotator: Bias Already Starts in the Annotation Instructions](https://mlsanity.com/paper/2205.00415/) (2022)
- [CONDAQA: A Contrastive Reading Comprehension Dataset for Reasoning about Negation](https://mlsanity.com/paper/2211.00295/) (2022)
- [Analyzing Dynamic Adversarial Training Data in the Limit](https://mlsanity.com/paper/2110.08514/) (2021)
- [SynthBio: A Case Study in Human-AI Collaborative Curation of Text Datasets](https://mlsanity.com/paper/2111.06467/) (2021)
- [Break, Perturb, Build: Automatic Perturbation of Reasoning Paths Through Question Decomposition](https://mlsanity.com/paper/2107.13935/) (2021)
- [What Makes Reading Comprehension Questions Difficult?](https://mlsanity.com/paper/2203.06342/) (2022)
- [LMTurk: Few-Shot Learners as Crowdsourcing Workers in a Language-Model-as-a-Service Framework](https://mlsanity.com/paper/2112.07522/) (2021)
- [What Has Been Lost with Synthetic Evaluation?](https://mlsanity.com/paper/2505.22830/) (2025)
- [CRoW: Benchmarking Commonsense Reasoning in Real-World Tasks](https://mlsanity.com/paper/2310.15239/) (2023)
- [Cascading Biases: Investigating the Effect of Heuristic Annotation Strategies on Data and Models](https://mlsanity.com/paper/2210.13439/) (2022)
- [Possible Stories: Evaluating Situated Commonsense Reasoning under Multiple Possible Scenarios](https://mlsanity.com/paper/2209.07760/) (2022)
- [Leveraging Human Feedback to Scale Educational Datasets: Combining Crowdworkers and Comparative Judgement](https://mlsanity.com/paper/2305.12894/) (2023)
- [The Consensus Trap: Dissecting Subjectivity and the "Ground Truth" Illusion in Data Annotation](https://mlsanity.com/paper/2602.11318/) (2026)
- [On Degrees of Freedom in Defining and Testing Natural Language Understanding](https://mlsanity.com/paper/2305.15130/) (2023)
- [Learnings from Technological Interventions in a Low Resource Language: Enhancing Information Access in Gondi](https://mlsanity.com/paper/2211.16172/) (2022)
- [Cost-efficient Crowdsourcing for Span-based Sequence Labeling: Worker Selection and Data Augmentation](https://mlsanity.com/paper/2305.06683/) (2023)

## Abstract (arXiv)

Crowdsourcing is widely used to create data for common natural language understanding tasks. Despite the importance of these datasets for measuring and refining model understanding of language, there has been little focus on the crowdsourcing methods used for collecting the datasets. In this paper, we compare the efficacy of interventions that have been proposed in prior work as ways of improving data quality. We use multiple-choice question answering as a testbed and run a randomized trial by assigning crowdworkers to write questions under one of four different data collection protocols. We find that asking workers to write explanations for their examples is an ineffective stand-alone strategy for boosting NLU example difficulty. However, we find that training crowdworkers, and then using an iterative process of collecting data, sending feedback, and qualifying workers based on expert judgments is an effective means of collecting challenging data. But using crowdsourced, instead of expert judgments, to qualify workers and send feedback does not prove to be effective. We observe that the data from the iterative protocol with expert assessments is more challenging by several measures. Notably, the human--model gap on the unanimous agreement portion of this data is, on average, twice as large as the gap for the baseline protocol data.
