# A Large-Scale Analysis of Mixed Initiative in Information-Seeking Dialogues for Conversational Search

arXiv: https://arxiv.org/abs/2104.07096 · HTML: https://mlsanity.com/paper/2104.07096/

## Key facts

- Cited by 9 papers in the map (data through 14 Oct 2026).
- First posted on arXiv 14 Apr 2021.

## Built on by (most cited first, 9 of 9)

- [On the Origin of Hallucinations in Conversational Models: Is it the Datasets or the Models?](https://mlsanity.com/paper/2204.07931/) (2022)
- [Knowledge-enhanced Mixed-initiative Dialogue System for Emotional Support Conversations](https://mlsanity.com/paper/2305.10172/) (2023)
- [ISEEQ: Information Seeking Question Generation using Dynamic Meta-Information Retrieval and Knowledge Graphs](https://mlsanity.com/paper/2112.07622/) (2021)
- [TREC iKAT 2023: A Test Collection for Evaluating Conversational and Interactive Knowledge Assistants](https://mlsanity.com/paper/2405.02637/) (2024)
- [Investigating Conversational Search Behavior For Domain Exploration](https://mlsanity.com/paper/2301.04098/) (2023)
- [Engineering Conversational Search Systems: A Review of Applications, Architectures, and Functional Components](https://mlsanity.com/paper/2407.00997/) (2024)
- [Capture Salient Historical Information: A Fast and Accurate Non-Autoregressive Model for Multi-turn Spoken Language Understanding](https://mlsanity.com/paper/2206.12209/) (2022)
- [Unifying Token and Span Level Supervisions for Few-Shot Sequence Labeling](https://mlsanity.com/paper/2307.07946/) (2023)
- [Orcheo: A Modular Full-Stack Platform for Conversational Search](https://mlsanity.com/paper/2602.14710/) (2026)

## Abstract (arXiv)

Conversational search is a relatively young area of research that aims at automating an information-seeking dialogue. In this paper we help to position it with respect to other research areas within conversational Artificial Intelligence (AI) by analysing the structural properties of an information-seeking dialogue. To this end, we perform a large-scale dialogue analysis of more than 150K transcripts from 16 publicly available dialogue datasets. These datasets were collected to inform different dialogue-based tasks including conversational search. We extract different patterns of mixed initiative from these dialogue transcripts and use them to compare dialogues of different types. Moreover, we contrast the patterns found in information-seeking dialogues that are being used for research purposes with the patterns found in virtual reference interviews that were conducted by professional librarians. The insights we provide (1) establish close relations between conversational search and other conversational AI tasks; and (2) uncover limitations of existing conversational datasets to inform future data collection tasks.
