# Agents for Automated User Experience Testing

arXiv: https://arxiv.org/abs/2104.06220 · HTML: https://mlsanity.com/paper/2104.06220/

## Key facts

- Cited by 2 papers in the map (data through 14 Oct 2026).
- Builds on 2 of its 24 references that are in the map.
- First posted on arXiv 13 Apr 2021.

## Builds on (most cited first, 2 of 2)

- [Automated Playtesting with Procedural Personas through MCTS with Evolved Heuristics](https://mlsanity.com/paper/1802.06881/) (2018)
- [Implicit Analysis of Perceptual Multimedia Experience Based on Physiological Response: A Review](https://mlsanity.com/paper/1809.04254/) (2018)

## Built on by (most cited first, 2 of 2)

- [WebGen-Bench: Evaluating LLMs on Generating Interactive and Functional Websites from Scratch](https://mlsanity.com/paper/2505.03733/) (2025)
- [LLM Agent Meets Agentic AI: Can LLM Agents Simulate Customers to Evaluate Agentic-AI-based Shopping Assistants?](https://mlsanity.com/paper/2509.21501/) (2025)

## Abstract (arXiv)

The automation of functional testing in software has allowed developers to continuously check for negative impacts on functionality throughout the iterative phases of development. This is not the case for User eXperience (UX), which has hitherto relied almost exclusively on testing with real users. User testing is a slow endeavour that can become a bottleneck for development of interactive systems. To address this problem, we here propose an agent based approach for automatic UX testing. We develop agents with basic problem solving skills and a core affect model, allowing us to model an artificial affective state as they traverse different levels of a game. Although this research is still at a primordial state, we believe the results here presented make a strong case for the use of intelligent agents endowed with affective computing models for automating UX testing.