# Gunrock 2.0: A User Adaptive Social Conversational System

arXiv: https://arxiv.org/abs/2011.08906 · HTML: https://mlsanity.com/paper/2011.08906/

## Key facts

- Cited by 10 papers in the map (data through 14 Oct 2026).
- First posted on arXiv 17 Nov 2020.

## Built on by (most cited first, 10 of 10)

- [Few-shot Intent Classification and Slot Filling with Retrieved Examples](https://mlsanity.com/paper/2104.05763/) (2021)
- [HERALD: An Annotation Efficient Method to Detect User Disengagement in Social Conversations](https://mlsanity.com/paper/2106.00162/) (2021)
- [Curriculum-Driven Edubot: A Framework for Developing Language Learning Chatbots Through Synthesizing Conversational Data](https://mlsanity.com/paper/2309.16804/) (2023)
- [Athena 2.0: Contextualized Dialogue Management for an Alexa Prize SocialBot](https://mlsanity.com/paper/2111.02519/) (2021)
- [DEUX: An Attribute-Guided Framework for Sociable Recommendation Dialog Systems](https://mlsanity.com/paper/2105.00825/) (2021)
- [ErAConD : Error Annotated Conversational Dialog Dataset for Grammatical Error Correction](https://mlsanity.com/paper/2112.08466/) (2021)
- [Using Chatbots to Teach Languages](https://mlsanity.com/paper/2208.00376/) (2022)
- [Dialoging Resonance: How Users Perceive, Reciprocate and React to Chatbot's Self-Disclosure in Conversational Recommendations](https://mlsanity.com/paper/2106.01666/) (2021)
- [A Fully Automated Pipeline for Conversational Discourse Annotation: Tree Scheme Generation and Labeling with Large Language Models](https://mlsanity.com/paper/2504.08961/) (2025)
- [Let's Get Personal: Personal Questions Improve SocialBot Performance in the Alexa Prize](https://mlsanity.com/paper/2303.04953/) (2023)

## Abstract (arXiv)

Gunrock 2.0 is built on top of Gunrock with an emphasis on user adaptation. Gunrock 2.0 combines various neural natural language understanding modules, including named entity detection, linking, and dialog act prediction, to improve user understanding. Its dialog management is a hierarchical model that handles various topics, such as movies, music, and sports. The system-level dialog manager can handle question detection, acknowledgment, error handling, and additional functions, making downstream modules much easier to design and implement. The dialog manager also adapts its topic selection to accommodate different users' profile information, such as inferred gender and personality. The generation model is a mix of templates and neural generation models. Gunrock 2.0 is able to achieve an average rating of 3.73 at its latest build from May 29th to June 4th.