# CareCall: a Call-Based Active Monitoring Dialog Agent for Managing COVID-19 Pandemic

arXiv: https://arxiv.org/abs/2007.02642 · HTML: https://mlsanity.com/paper/2007.02642/

## Key facts

- Cited by 1 papers in the map (data through 14 Oct 2026).
- First posted on arXiv 6 Jul 2020.

## Built on by (most cited first, 1 of 1)

- [A Survey on Awesome Korean NLP Datasets](https://mlsanity.com/paper/2112.01624/) (2021)

## Abstract (arXiv)

Tracking suspected cases of COVID-19 is crucial to suppressing the spread of COVID-19 pandemic. Active monitoring and proactive inspection are indispensable to mitigate COVID-19 spread, though these require considerable social and economic expense. To address this issue, we introduce CareCall, a call-based dialog agent which is deployed for active monitoring in Korea and Japan. We describe our system with a case study with statistics to show how the system works. Finally, we discuss a simple idea which uses CareCall to support proactive inspection.