# Keeping Community in the Loop: Understanding Wikipedia Stakeholder Values for Machine Learning-Based Systems

arXiv: https://arxiv.org/abs/2001.04879 · HTML: https://mlsanity.com/paper/2001.04879/

## Key facts

- Cited by 16 papers in the map (data through 14 Oct 2026).
- First posted on arXiv 14 Jan 2020.

## Built on by (most cited first, 16 of 16)

- [Jury Learning: Integrating Dissenting Voices into Machine Learning Models](https://mlsanity.com/paper/2202.02950/) (2022)
- [The Participatory Turn in AI Design: Theoretical Foundations and the Current State of Practice](https://mlsanity.com/paper/2310.00907/) (2023)
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- [Improving Human-AI Partnerships in Child Welfare: Understanding Worker Practices, Challenges, and Desires for Algorithmic Decision Support](https://mlsanity.com/paper/2204.02310/) (2022)
- [Stakeholder Participation in AI: Beyond "Add Diverse Stakeholders and Stir"](https://mlsanity.com/paper/2111.01122/) (2021)
- [`It is currently hodgepodge'': Examining AI/ML Practitioners' Challenges during Co-production of Responsible AI Values](https://mlsanity.com/paper/2307.10221/) (2023)
- [Wikibench: Community-Driven Data Curation for AI Evaluation on Wikipedia](https://mlsanity.com/paper/2402.14147/) (2024)
- [Imagining new futures beyond predictive systems in child welfare: A qualitative study with impacted stakeholders](https://mlsanity.com/paper/2205.08928/) (2022)
- [Summaries, Highlights, and Action items: Design, implementation and evaluation of an LLM-powered meeting recap system](https://mlsanity.com/paper/2307.15793/) (2023)
- [Studying Up Public Sector AI: How Networks of Power Relations Shape Agency Decisions Around AI Design and Use](https://mlsanity.com/paper/2405.12458/) (2024)
- [Fair multilingual vandalism detection system for Wikipedia](https://mlsanity.com/paper/2306.01650/) (2023)
- [InfoSync: Information Synchronization across Multilingual Semi-structured Tables](https://mlsanity.com/paper/2307.03313/) (2023)
- [Secondary Stakeholders in AI: Fighting for, Brokering, and Navigating Agency](https://mlsanity.com/paper/2506.07281/) (2025)
- [Botender: Supporting Communities in Collaboratively Designing AI Agents through Case-Based Provocations](https://mlsanity.com/paper/2509.25492/) (2025)
- [Anchor Prediction: A Topic Modeling Approach](https://mlsanity.com/paper/2205.14631/) (2022)
- [The Evolution of Coordination in a Collective Intelligence System: 25 Years of English Wikipedia and the Emergence of Generative AI](https://mlsanity.com/paper/2609.16856/) (2026)

## Abstract (arXiv)

On Wikipedia, sophisticated algorithmic tools are used to assess the quality of edits and take corrective actions. However, algorithms can fail to solve the problems they were designed for if they conflict with the values of communities who use them. In this study, we take a Value-Sensitive Algorithm Design approach to understanding a community-created and -maintained machine learning-based algorithm called the Objective Revision Evaluation System (ORES)---a quality prediction system used in numerous Wikipedia applications and contexts. Five major values converged across stakeholder groups that ORES (and its dependent applications) should: (1) reduce the effort of community maintenance, (2) maintain human judgement as the final authority, (3) support differing peoples' differing workflows, (4) encourage positive engagement with diverse editor groups, and (5) establish trustworthiness of people and algorithms within the community. We reveal tensions between these values and discuss implications for future research to improve algorithms like ORES.
