# DeepCopy: Grounded Response Generation with Hierarchical Pointer Networks

arXiv: https://arxiv.org/abs/1908.10731 · HTML: https://mlsanity.com/paper/1908.10731/

## Key facts

- Cited by 22 papers in the map (data through 14 Oct 2026).
- First posted on arXiv 28 Aug 2019.

## Built on by (most cited first, 22 of 22)

- [Survey of Hallucination in Natural Language Generation](https://mlsanity.com/paper/2202.03629/) (2022)
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- [Open-book Video Captioning with Retrieve-Copy-Generate Network](https://mlsanity.com/paper/2103.05284/) (2021)
- [Neural Approaches to Conversational Information Retrieval](https://mlsanity.com/paper/2201.05176/) (2022)
- [Rome was built in 1776: A Case Study on Factual Correctness in Knowledge-Grounded Response Generation](https://mlsanity.com/paper/2110.05456/) (2021)
- [A Model-Agnostic Data Manipulation Method for Persona-based Dialogue Generation](https://mlsanity.com/paper/2204.09867/) (2022)
- [DIALKI: Knowledge Identification in Conversational Systems through Dialogue-Document Contextualization](https://mlsanity.com/paper/2109.04673/) (2021)
- [COSPLAY: Concept Set Guided Personalized Dialogue Generation Across Both Party Personas](https://mlsanity.com/paper/2205.00872/) (2022)
- [A Three-Stage Learning Framework for Low-Resource Knowledge-Grounded Dialogue Generation](https://mlsanity.com/paper/2109.04096/) (2021)
- [Improving Personality Consistency in Conversation by Persona Extending](https://mlsanity.com/paper/2208.10816/) (2022)
- [Building Persona Consistent Dialogue Agents with Offline Reinforcement Learning](https://mlsanity.com/paper/2310.10735/) (2023)
- [Learning to Predict Persona Information forDialogue Personalization without Explicit Persona Description](https://mlsanity.com/paper/2111.15093/) (2021)
- [Jurassic is (almost) All You Need: Few-Shot Meaning-to-Text Generation for Open-Domain Dialogue](https://mlsanity.com/paper/2110.08094/) (2021)
- [UniMC: A Unified Framework for Long-Term Memory Conversation via Relevance Representation Learning](https://mlsanity.com/paper/2306.10543/) (2023)
- [Learning from My Friends: Few-Shot Personalized Conversation Systems via Social Networks](https://mlsanity.com/paper/2105.10323/) (2021)
- [EmpBot: A T5-based Empathetic Chatbot focusing on Sentiments](https://mlsanity.com/paper/2111.00310/) (2021)
- [Long-term Control for Dialogue Generation: Methods and Evaluation](https://mlsanity.com/paper/2205.07352/) (2022)
- [Topic-Aware Response Generation in Task-Oriented Dialogue with Unstructured Knowledge Access](https://mlsanity.com/paper/2212.05373/) (2022)
- [Dual Task Framework for Improving Persona-grounded Dialogue Dataset](https://mlsanity.com/paper/2202.05435/) (2022)
- [Mind the Knowledge Gap: A Survey of Knowledge-enhanced Dialogue Systems](https://mlsanity.com/paper/2212.09252/) (2022)
- [Unstructured Text Enhanced Open-domain Dialogue System: A Systematic Survey](https://mlsanity.com/paper/2411.09166/) (2024)
- [A Stack-Propagation Framework for Low-Resource Personalized Dialogue Generation](https://mlsanity.com/paper/2410.20174/) (2024)

## Abstract (arXiv)

Recent advances in neural sequence-to-sequence models have led to promising results for several language generation-based tasks, including dialogue response generation, summarization, and machine translation. However, these models are known to have several problems, especially in the context of chit-chat based dialogue systems: they tend to generate short and dull responses that are often too generic. Furthermore, these models do not ground conversational responses on knowledge and facts, resulting in turns that are not accurate, informative and engaging for the users. In this paper, we propose and experiment with a series of response generation models that aim to serve in the general scenario where in addition to the dialogue context, relevant unstructured external knowledge in the form of text is also assumed to be available for models to harness. Our proposed approach extends pointer-generator networks (See et al., 2017) by allowing the decoder to hierarchically attend and copy from external knowledge in addition to the dialogue context. We empirically show the effectiveness of the proposed model compared to several baselines including (Ghazvininejad et al., 2018; Zhang et al., 2018) through both automatic evaluation metrics and human evaluation on CONVAI2 dataset.
