# Recent advances in conversational NLP : Towards the standardization of Chatbot building

arXiv: https://arxiv.org/abs/1903.09025 · HTML: https://mlsanity.com/paper/1903.09025/

## Key facts

- Cited by 3 papers in the map (data through 14 Oct 2026).
- First posted on arXiv 21 Mar 2019.

## Built on by (most cited first, 3 of 3)

- [A Survey of Personality, Persona, and Profile in Conversational Agents and Chatbots](https://mlsanity.com/paper/2401.00609/) (2023)
- [Ethical Challenges of Using Artificial Intelligence in Judiciary](https://mlsanity.com/paper/2504.19284/) (2025)
- [Answering Students' Questions on Course Forums Using Multiple Chain-of-Thought Reasoning and Finetuning RAG-Enabled LLM](https://mlsanity.com/paper/2511.09831/) (2025)

## Abstract (arXiv)

Dialogue systems have become recently essential in our life. Their use is getting more and more fluid and easy throughout the time. This boils down to the improvements made in NLP and AI fields. In this paper, we try to provide an overview to the current state of the art of dialogue systems, their categories and the different approaches to build them. We end up with a discussion that compares all the techniques and analyzes the strengths and weaknesses of each. Finally, we present an opinion piece suggesting to orientate the research towards the standardization of dialogue systems building.