# Behavioral Petri Net Mining and Automated Analysis for Human-Computer Interaction Recommendations in Multi-Application Environments

arXiv: https://arxiv.org/abs/1902.08740 · HTML: https://mlsanity.com/paper/1902.08740/

## Key facts

- Cited by 1 papers in the map (data through 14 Oct 2026).
- First posted on arXiv 23 Feb 2019.

## Built on by (most cited first, 1 of 1)

- [A Systematic Literature Review on Process-Aware Recommender Systems](https://mlsanity.com/paper/2103.16654/) (2021)

## Abstract (arXiv)

Process Mining is a famous technique which is frequently applied to Software Development Processes, while being neglected in Human-Computer Interaction (HCI) recommendation applications. Organizations usually train employees to interact with required IT systems. Often, employees, or users in general, develop their own strategies for solving repetitive tasks and processes. However, organizations find it hard to detect whether employees interact efficiently with IT systems or not. Hence, we have developed a method which detects inefficient behavior assuming that at least one optimal HCI strategy is known. This method provides recommendations to gradually adapt users' behavior towards the optimal way of interaction considering satisfaction of users. Based on users' behavior logs tracked by a Java application suitable for multi-application and multi-instance environments, we demonstrate the applicability for a specific task in a common Windows environment utilizing realistic simulated behaviors of users.