# Characterizing and Improving the Reliability of Broadband Internet Access

arXiv: https://arxiv.org/abs/1709.09349 · HTML: https://mlsanity.com/paper/1709.09349/

## Key facts

- Cited by 2 papers in the map (data through 14 Oct 2026).
- First posted on arXiv 27 Sep 2017.

## Built on by (most cited first, 2 of 2)

- [Identifying the root cause of cable network problems with machine learning](https://mlsanity.com/paper/2203.06989/) (2022)
- [Improving the Reliability of Cable Broadband Networks via Proactive Network Maintenance](https://mlsanity.com/paper/2412.09564/) (2024)

## Abstract (arXiv)

In this paper, we empirically demonstrate the growing importance of reliability by measuring its effect on user behavior. We present an approach for broadband reliability characterization using data collected by many emerging national initiatives to study broadband and apply it to the data gathered by the Federal Communications Commission's Measuring Broadband America project. Motivated by our findings, we present the design, implementation, and evaluation of a practical approach for improving the reliability of broadband Internet access with multihoming.