# ASR error management for improving spoken language understanding

arXiv: https://arxiv.org/abs/1705.09515 · HTML: https://mlsanity.com/paper/1705.09515/

## Key facts

- Cited by 6 papers in the map (data through 14 Oct 2026).
- First posted on arXiv 26 May 2017.

## Built on by (most cited first, 6 of 6)

- [Where are we in semantic concept extraction for Spoken Language Understanding?](https://mlsanity.com/paper/2106.13045/) (2021)
- [End2End Acoustic to Semantic Transduction](https://mlsanity.com/paper/2102.01013/) (2021)
- [End-to-End Spoken Language Understanding: Performance analyses of a voice command task in a low resource setting](https://mlsanity.com/paper/2207.08179/) (2022)
- [Multimodal Audio-textual Architecture for Robust Spoken Language Understanding](https://mlsanity.com/paper/2306.06819/) (2023)
- [Effectiveness of Text, Acoustic, and Lattice-based representations in Spoken Language Understanding tasks](https://mlsanity.com/paper/2212.08489/) (2022)
- [Following the Flow the Law Requires: Training Voice Agents to Transfer to Unseen Regulated Procedures in Debt Collection](https://mlsanity.com/paper/2610.18881/) (2026)

## Abstract (arXiv)

This paper addresses the problem of automatic speech recognition (ASR) error detection and their use for improving spoken language understanding (SLU) systems. In this study, the SLU task consists in automatically extracting, from ASR transcriptions , semantic concepts and concept/values pairs in a e.g touristic information system. An approach is proposed for enriching the set of semantic labels with error specific labels and by using a recently proposed neural approach based on word embeddings to compute well calibrated ASR confidence measures. Experimental results are reported showing that it is possible to decrease significantly the Concept/Value Error Rate with a state of the art system, outperforming previously published results performance on the same experimental data. It also shown that combining an SLU approach based on conditional random fields with a neural encoder/decoder attention based architecture , it is possible to effectively identifying confidence islands and uncertain semantic output segments useful for deciding appropriate error handling actions by the dialogue manager strategy .
